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active CEO Podcast 129 Craig Johns Establish Diverse Professional Relationships

active CEO Podcast #129 Establish Diverse Professional Relationships

Posted on October 17, 2020October 17, 2020 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 18:30 — 16.9MB) | Embed

Establish diverse professional RELATIONSHIPS that are supportive, enjoyable & dependable.

Diversity in leadership and teams is most spoken about as of gender or race. I believe that the some of the most profound diversity we experience in life is related to the diversity of thought. This allows the greatest opportunity for innovation and high performing teams to occur.

Establish diverse professional relationships is all about creating an environment that encourages diversity of thought, diversity of perspective, diversity of opinion.

To create a diversity of thought you need to surround yourself with people who have diverse experiences. Differences in learning styles, industries, race, gender, socioeconomic backgrounds and influences. None of the differences are more potent than the other. It is the collective diversity that matters.

By bringing together people who come from different perspectives at the table, the solutions that we bring to our clients, the way we interact, and the relationships we build with our clients and ourselves are going to distinguish ourselves from our competitors.

It is important that you create an environment were people maintain their individuality, rather than groupthink, which can occur when we surround ourselves with like minded people. You want people who look through different lenses, listen through different ears and speak with different voices.

3 Areas of diversity that provide greater organizational performance:

Intentional recruitment of diverse employees;
Develop diverse integrative programs rather than diversity programs; and
Create an environment where diversity of thought, perspective and opinion is rewarded.

Want To Learn More?

Check out the newly Breaking The CEO Code whitepaper. It provides an overview of Breaking The CEO Code and showcases the 6 key phases. We also go a little deeper into the 2nd phase PERFORMANCE, where we discuss the 3 P’s of the Leadership Performance Formula.

Breaking The CEO Code Whitepaper Download

Resources Mentioned in this show:

Subscribe to active CEO Podcast on Itunes
Craig Johns Keynote Speaker
active CEO Coaching
active CEO Podcast
Corporate Programs
Sport Performance
NRG2Perform www.nrg2perform.com
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

Recent active CEO Podcast Episodes

#129 – Establish diverse professional RELATIONSHIPS Link
#128 – Luis Gonzales (Fierce Communications) Link
#127 – Role Clarity For Culture Link
#126 – Donna-Leigh Perfect (Dream Guards) Double Dose Of Dopamine Link
#125 – Create Direction & Meaning Link
#124 – Shane Quinnell (Glide To Soar) Leaders Glide to Soar Link
#123 – TEAMS 10 Elements Of Leading High Performing Teams Link
#122 – Matt Sweetwood (LUXnow) Reimaging Business Link
#121 – PIONEER Life Is An Experiment Link
#120 – Ron Coury (Tenacity) Tenacious Las Vegas Entrepreneur Link
#119 – PASSION Influence From The Heart Link
#118 – Annie Gibbins (Lipstick Consulting) Biography Of A Curious Woman Link

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active CEO Podcast Luis Gonzales Develop Your Intercultural Competency Fierce Comunications

active CEO Podcast #128 Luis Gonzales Develop Your Intercultural Competency

Posted on October 13, 2020October 13, 2020 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 59:55 — 54.9MB) | Embed

active CEO Podcast Luis Gonzales Develop Your Intercultural Competency

On this episode of the active CEO Podcast, Craig Johns speaks with Luis Gonzales about why you should Develop Your Intercultural Competency, treating your staff like a VIP guest, powerful lessons learnt at the Ritz Carlton and what it takes to own Fierce Conversations.

We also delve into the art of establishing rapport as a leader, breaking from the victim mindset, following your passion and being curious about other cultures.

Luis Gonzales – Develop Your Intercultural Competency

Luis Gonzales is a master facilitator who has worked with executives and leaders of large companies such as Microsoft, Marriott and Ritz-Carlton, specialises in workplace performance and productivity, and knows the importance of multicultural competency and global team building. He is a professional people manager, two times winner of the prestigious Malcolm Baldrige National Quality Award; and is passionate about music of all kinds, world travel, yoga, and surfing

His education includes a Certificate in English Language Teaching to Adults from the University of Cambridge, a BA Magna Cum Laude International Studies and a MA International Policy Studies Culture & Area Studies from the Monterey Institute of International Studies. Luis has extensive experience as a facilitator, communications specialist, academic director and HR Manager at companies such as Microsoft, Education First, UST Global, Marriott Hotel, KEM Intercultural Group and Ritz-Carlton.

Luis talks about:

Growing up in a multicultural environment in Compton, California.
Being curious around what the rest of the world is doing and why.
Why his grandfather was his greatest influence walked from Mexico.
Lessons from the Ritz Carlton’s philosophy of investing in your people.
Everyone is a VIP, everyone gets treated the same as everyone else.
Establishing rapport and relationships as a leader.
Let your leash out a little bit, let them fall and learn from it.
People avoid conversations because of the fear of the unknown.
Breaking out from the victim mindset
Spend time in the front line with staff that are front-facing.
Experience and develop some empathy for what other people do in different roles.
Develop Your Intercultural competency.
What can we as a human race do to have more empathy and understanding with each other.
Follow your heart and passion, because that’s when you are happy.

Tweets

“What are the risks, costs or downsides if you avoid the conversation?” Luis Gonzales on developing your intercultural competency, on the active CEO Podcast.

“I have a kid that needs daily attention to – that’s me. I need to play, relax and get outside.” Luis Gonzales about looking after yourself, on the active CEO Podcast.

Resources Mentioned in this show:

Fierce Conversations www.fierceinc.com
Luis Gonzáles LinkedIn
Luis Gonzáles Twitter
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

Recommended Reading:

Leader Of The Pack https://msweetwood.com/leader-of-the-pack-book/

Recent active CEO Podcast Episodes

#128 – Luis Gonzales (Fierce Communications) Develop Your Intercultural Competency Link
#127 – ROLE Clarity For Culture Link
#126 – Donna-Leigh Perfect Double Dose Of Dopamine Link
#125 – Create DIRECTION & Meaning Link
#124 – Shane Quinnell Leaders Glide To Soar Link
#123 – TEAMS 10 Elements To Lead High Performing Teams Link
#122 – Matt Sweetwood (LUXnow) Reimagining Business Link
#121 – PIONEER Life Is An Experiment Link
#120 – Ron Coury (Tenacity) Tenacious Las Vegas Entrepreneur Link
#119 – PASSION Influence From The Heart Link
#118 – Annie Gibbins (Lipstick Consulting) Biography Of A Curious Woman Link

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active CEO Podcast 127 Craig Johns Role Clarity For Culture

active CEO Podcast #127 Role Clarity For Culture

Posted on October 7, 2020October 9, 2020 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 14:32 — 13.3MB) | Embed

Role Clarity For Culture

As a leader it is important to develop clear ROLES & responsibilities to build team culture. From the top down, right through the company or team, it is important that not only each person has clarity on their role, but also every other person.

Culture is the behaviours, attitudes, values and beliefs shared by a team. It is how people work together towards a common goal and how they treat each other.

The culture starts at the top and to ensure it can foster and develop effectively, each person needs to clearly know their and their other team members roles and responsibilities. If people know what they are accountable for then it is easier to foster a collaborative team culture.

Does your team have role clarity for culture?