active CEO Podcast Luis Gonzales Develop Your Intercultural Competency Fierce Comunications

active CEO Podcast #128 Luis Gonzales Develop Your Intercultural Competency

active CEO Podcast Luis Gonzales Develop Your Intercultural Competency

On this episode of the active CEO Podcast, Craig Johns speaks with Luis Gonzales about why you should Develop Your Intercultural Competency, treating your staff like a VIP guest, powerful lessons learnt at the Ritz Carlton and what it takes to own Fierce Conversations.

We also delve into the art of establishing rapport as a leader, breaking from the victim mindset, following your passion and being curious about other cultures.

Luis Gonzales – Develop Your Intercultural Competency

Luis Gonzales is a master facilitator who has worked with executives and leaders of large companies such as Microsoft, Marriott and Ritz-Carlton, specialises in workplace performance and productivity, and knows the importance of multicultural competency and global team building. He is a professional people manager, two times winner of the prestigious Malcolm Baldrige National Quality Award; and is passionate about music of all kinds, world travel, yoga, and surfing

His education includes a Certificate in English Language Teaching to Adults from the University of Cambridge, a BA Magna Cum Laude International Studies and a MA International Policy Studies Culture & Area Studies from the Monterey Institute of International Studies. Luis has extensive experience as a facilitator, communications specialist, academic director and HR Manager at companies such as Microsoft, Education First, UST Global, Marriott Hotel, KEM Intercultural Group and Ritz-Carlton.

Luis talks about:

  • Growing up in a multicultural environment in Compton, California.
  • Being curious around what the rest of the world is doing and why.
  • Why his grandfather was his greatest influence walked from Mexico.
  • Lessons from the Ritz Carlton’s philosophy of investing in your people.
  • Everyone is a VIP, everyone gets treated the same as everyone else.
  • Establishing rapport and relationships as a leader.
  • Let your leash out a little bit, let them fall and learn from it.
  • People avoid conversations because of the fear of the unknown.
  • Breaking out from the victim mindset
  • Spend time in the front line with staff that are front-facing.
  • Experience and develop some empathy for what other people do in different roles.
  • Develop Your Intercultural competency.
  • What can we as a human race do to have more empathy and understanding with each other.
  • Follow your heart and passion, because that’s when you are happy.

Tweets

“What are the risks, costs or downsides if you avoid the conversation?” Luis Gonzales on developing your intercultural competency, on the active CEO Podcast.

“I have a kid that needs daily attention to – that’s me. I need to play, relax and get outside.” Luis Gonzales about looking after yourself, on the active CEO Podcast.

Resources Mentioned in this show:

Fierce Conversations www.fierceinc.com
Luis Gonzáles LinkedIn
Luis Gonzáles Twitter
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

Recommended Reading:

Leader Of The Pack https://msweetwood.com/leader-of-the-pack-book/

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active CEO Podcast Matt Sweetwood Reimagining Business

active CEO Podcast #122 Matt Sweetwood Reimagining Business

Reimagined Business

On this episode of the active CEO Podcast, Craig Johns speaks with Matt Sweetwood about being an ambitious CEO who reimagined business with Unique Photo, successfully raised five children as a single father why he became CEO of LUXnow and authored Leader Of The Pack.

We also explore why Kodak’s fear of sabotage led to bankruptcy, what’s your next big thing, why failure was not an option, and how the power of action and momentum are crucial to a leader.

Matt Sweetwood – Reimagined Business

Matt Sweetwood is a risk-taker, international speaker, turnaround and growth business consultant, life coach and author of the #1 best seller Leader of the Pack. He is a die-hard NJ Devils’ hockey fan, an advanced auto racer with the BMW Club, a Panasonic Lumix Luminary, created a social media network of over 11 million users, and is a successful single father of five.

He has a BA Mathematics from Rutgers The State University of New Jersey-New Brunswick, and a MA Mathematics from the University of Pennsylvania. His career has included being President & CEO of Unique Photo, US CEO of beBee Inc, contributing writer for Entreprenuer Media, has his own business consulting company and is the CEO of LUXnow.

Matt talks about:

  • Having self-confidence and be willing to fail.
  • Reimagined business.
  • Be willing to do what it takes to keep the business going.
  • Instagram receiving a 1 billion dollar price tag from Facebook.
  • Part of being a leader is to know what’s the next thing?
  • Never satisfied with the level that they are at.
  • Changing the retail experience with Unique Photo and Unique University.
  • If you are teaching them something people believe in it.
  • Single dad of 5 kids 18 months to 18 years old.
  • Being clueless half of his life.
  • Failure was not an option, “How badly do you want it?”
  • Leader Of The Pack and leaders don’t except failure.
  • We are all human.
  • Loving the challenge to build something from scratch.
  • Pass on your character traits to your children.
  • Having US$800 million assets already listed on the LUXnow app.
  • Biggest mistakes made as leaders is not acting.
  • Everything that happens in an election year is related to the election.
  • When people get tired they make mental mistakes.
  • Every single day I have momentum and therefore accomplishing things.

Tweets

“Biggest mistake you make as leaders is not acting. You very rarely make a mistake by acting. Not to say that you wont… 9.5 out of the 10 times it’s the should and you do it.” Matt Sweetwood talks about putting the company into slow mode and sending everyone home, on the active CEO Podcast.

Resources Mentioned in this show:

Matt Sweetwood www.msweetwood.com
LUXnow www.luxnow.com
Matt Sweetwood LinkedIn
Matt Sweetwood Twitter
Matt Sweetwood Instagram
Unique Photo www.uniquephoto.com
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

Recommended Reading:

Leader Of The Pack Matt Sweetwood Book

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active CEO Podcast Ron Coury Tenacity Craig Johns

active CEO Podcast #120 Ron Coury Tenacious Las Vegas Entrepreneur

active CEO Podcast Ron Coury Tenacity Craig Johns

On this episode of the active CEO Podcast, Craig Johns speaks with Ron Coury, a Tenacious Las Vegas Entrepreneur, about navigating the Las Vegas business and political world, being an approachable leader who greets clients by their first name, becoming a niche finder, and rising above corruption, bribery and death threats.

We also delve into why John Wayne and his dad were his greatest influences, Creating a learning tool with Andre Agassi Square Panda, human connection as the most effective marketing asset, and overcoming cancer.

Ron Coury – Tenacious Las Vegas Entrepreneur

Ron Coury is a tenacious Las Vegas serial entrepreneur, US Marine and business visionary, who has enjoyed riding the rollercoaster of business and life. He is a cancer survivor, wonderful storyteller and tenacious grandparent of five grandchildren.

Ron is the author of the recently released book Tenacity and began his career in the US Marine Corps before becoming a casino dealer, entrepreneur, realtor and board member across Las Vegas and California. His life has been action-packed from the days of growing up in Brooklyn to coping with a barrage of constraints including political and police corruption, bribery, coercion and even death threats. 

Ron talks about:

  • Shining shoes for 10 cents a shine at a Brooklyn subway, before joining the US Marine Corp.
  • Owning a tavern like Cheers, the Tropicana hotel, on Las Vegas strip.
  • The secrets to being a successful casino dealer.
  • Making people feel like they were at their home away from home.
  • Falsely framed by a City councilman with an commercial agenda.
  • Sometimes even fighting City Hall is necessary.
  • Overcoming oesophageal cancer at age 53.
  • Raising the stakes with a limousine company and facing bullet holes.
  • Tenacious approach will allow you to more often prevail when challenges come your way.
  • What kind of job am I doing as an owner?
  • When things get difficult brainstorm and have discussions.
  • Building a reputation in Las Vegas for being a loyal, honest and reliable person.
  • Making a point to be home for dinner with the family every night.
  • Motivate and inspire people through his story in Tenacity.
  • Michael Madson (Reservoir Dogs and Donny Brasco) being the voice over of his audio book.
  • How can you leave something better than you found it every day.

Tweets

“There is never a wrong time to do the right thing.” Ron Coury’s advise for graduates, on the active CEO Podcast.

“Have to work hard to make time for everything that is important to you.” Spending time on the important things with Ron Coury, on the active CEO Podcast.

Resources Mentioned in this show:

Ron Coury www.roncouryauthor.com
Ron Coury LinkedIn
Ron Coury Facebook 
Ron Coury Twitter
Ron Coury Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

Recommended Reading:

Tenacity Ron Coury Book

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