Inspiring Great Leaders Podcast #205 Cassandra Goodman Being True at Work

Inspiring Great Leaders Podcast #205 Cassandra Goodman Being True at Work

Being True At Work

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Cassandra Goodman about being true at work, having clear goals and aspirations, and finding purpose in life.

We also dive deeper into facing certain challenges in order to improve personally, grow as leaders in the workplace and how we could build a relationship with our employees. 

Cassandra Goodman  – Being True At Work

Cassandra Goodman is the founder of The Centre For Self Fidelity and the author of the groundbreaking book, “Self-Fidelity – How Being True To Yourself Uplifts Your Working Life,” released in 2020, and “Being True” published just last year.

With three decades of international business experience across multiple industries, she’s worn many hats. From being the first Global Director of Employee Experience at a major healthcare corporation to her role as a part-time Chief Talent Activator, a Thrive Global program facilitator and executive coach, and an Associate at Monash Business School. Her influence extends to some of the world’s most renowned organizations, including NBN, ANZ, Cisco, Ralph Lauren, Adobe, Mastercard and many more.

Cassandra talks about:

  • Having a clear aspiration
  • Being true at work
  • Having your own vision and purpose
  • Getting lost to find ourselves
  • The definition of ordinary
  • Surveys in the workplace
  • Two kinds of improvement loops
  • Building a culture for non-negotiables in the workplace
  • Authenticity in leadership
  • How belongingness affects the workplace
  • No one size fits all

Tweets

“It’s not enough to love what you do unless you love who you’re being while you do it.” Cassandra Goodman talks about finding ourselves on the Inspiring Great Leaders Podcast.

“We can get lost by finding ourselves in a job that we suddenly realise is becoming soul destroying. You know, we can get lost in a relationship that doesn’t respect and honor who we are. We can get lost in so many different ways. It’s the waking up to that reality that we have lost.” Getting lost in finding ourselves by Cassandra Goodman on the Inspiring Great Leaders Podcast.

“In order to be enough, I needed to be a high achieving, low maintenance machine.” Cassandra Goodman talks about her family’s expectations on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Cassandra Goodman www.cassandragoodman.com
Cassandra Goodman LinkedIn
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

Being True: How To Be Yourself at Work

Inspiring Great Leaders Podcast #203 Monique Richardson They Serve Like We Lead

Inspiring Great Leaders Podcast #203 Monique Richardson They Serve Like We Lead

Inspiring Great Leaders Podcast #203 Monique Richardson They Serve Like We Lead

They Serve Like We Lead

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Monique Richardson about they serve like we lead, service leadership and how important our own roles are in keeping good customer service.

We also dive deeper into the factors to consider in making customer service work, creating a service vision and how we should set our strategies to ensure that good customer service is well offered to our customers.

Monique Richardson  – They Serve Like We Lead

Monique Richardson is an expert and leading authority in Service Leadership and Customer Service, a speaker on Managing Difficult Customer Behaviour, and the author of the new book They Serve Like We Lead.

She holds a Bachelor’s degree in Training and Development from the University of Melbourne and now with over 22 years of honing her craft, she’s had the privilege of addressing over 50,000 individuals, instilling the principles of effective service leadership and customer care. Being a go-to expert for media outlets like Sky News, Sunrise, CEO World, and The CEO Institute, and has worked with many ASX Top 200 companies including ANZ, Transurban Group, and iconic brands including the Melbourne Cricket Club, Melbourne Airport, and Mercedes-Benz.

Mitchell talks about:

  • Protecting our customer service community
  • Having a service-minded family
  • The impact of your life on other people
  • Servant leader versus service leadership
  • Technology’s impact on customer service
  • Overall customer service strategy
  • Playing our own parts in a customer’s experience
  • Factors to consider in making customer service work
  • The inspiration behind They Serve Like We Lead
  • Having a great and positive attitude to deliver good customer service
  • Is having a bad day an excuse for poor customer service?
  • Resetting and redefining your service vision
  • What is an inspiring great leader?

Tweets

“It really is about the culture that’s set by the organisation that is then driven by the leadership.” Culture and leadership with Monique Richardson on the Inspiring Great Leaders Podcast.

“I think it’s so important as leaders that we also help our people to understand, why what they do matters and how it impacts on the customer.”  Our role on a customer experience by Monique Richardson on the Inspiring Great Leaders Podcast.

“Sometimes there are things going on in people’s lives that are bigger than work. For the leaders to be able to have that compassion and empathy, that if somebody is not delivering that great experience, the first thing is just checking in to make sure that person’s okay and is everything okay in the world?” Compassion in the workplace by Monique Richardson on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Monique Richardson www.moniquerichardson.com.au
Monique Richardson LinkedIn
Monique Richardson Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

They Serve Like We Lead

Inspiring Great Leaders Podcast #177 Lauren Ammon Performance Reimagined

Inspiring Great Leaders Podcast #177 Lauren Ammon Performance Reimagined

Inspiring Great Leaders Podcast #177 Lauren Ammon Performance Reimagined

Performance Reimagined

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Lauren Ammon on Performance Reimagined, human design, creating a tight feedback loop, and performance coaching.

We explore into life in the corporate world, supporting athletes in the workplace, microshifts, personal development, leadership, mental toughness and resilience.

Lauren Ammon – Performance Reimagined

Lauren Ammon is former elite athlete and the founder of Performance Reimagined, a company dedicated to revolutionizing the way student-athletes train their minds. As a former NCAA D1 College swimmer, Lauren knows firsthand the importance of mental toughness in achieving greatness.

With a degree in Political Science from the University of Michigan and an MA in Labor and Employment Relations from the University of Cincinnati, Lauren’s career has taken her through a range of exciting HR roles at top companies such as Paycor, DRS Technologies, and Vantiv. She’s also served as the Chief Learning Officer at Leadogo, a position that perfectly reflects her passion for helping others grow and develop.

As a co-author of Micro Shift and a founding member of Success Champion Networking Cincinnati, Lauren brings a wealth of expertise to the table. Don’t miss this opportunity to dive into the fascinating world of mental performance coaching with one of the best in the business!

Lauren talks about:

  • Swimming and how it shaped her life
  • Saying no and perfectionism
  • Pressure of the athletic world
  • Performance Reimagined
  • Training student-athletes
  • Transitioning from the athletic to non-athletic life
  • Fitting in the corporate world
  • Coaching practices
  • Supporting growing talent in the corporate world
  • Sharing feedback
  • Managing the Inner opponent
  • Limiting beliefs
  • Human design
  • Mindset as an athlete and as a leader

Tweets

“The root of your performance is your thought. If you wanna change your performance and results, change the thoughts you have.” Lauren Ammon talks about mindset on the Inspiring Great Leaders Podcast. 

“You may not see immediate results. It’s all about recognizing when you’re making the small shifts in your life and what they’re leading to.” Lauren Ammon on microshifts on the Inspiring Great Leaders Podcast. 

“Everything can be transferable. I don’t have to keep those experiences in a box. I can continue to lean on them to continue to figure out who I am and use those learnings as microshifts in the journey that I am on.” Lauren Ammon’s biggest learning on creating Performance Reimagined on the Inspiring Great Leaders Podcast. 

Resources Mentioned in this show:

Lauren Ammon www.performancereimagined.com
Lauren Ammon Linkedin https://www.linkedin.com/in/laurenammon/
Lauren Ammon Instagram https://www.instagram.com/performance_reimagined_/
Speakers Institute Corporate www.speakersinstitutecorporate.com
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Recommended Reading:

Micro Shift: Small Mindset Changes for Big Results Book

Inspiring Great Leaders Podcast #176 Melo Calarco Beating Burnout Finding Balance

Inspiring Great Leaders Podcast #176 Melo Calarco Beating Burnout Finding Balance

Inspiring Great Leaders Podcast #176 Melo Calarco Beating Burnout Finding Balance

Beating Burnout, Finding Balance

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Melo Calarco on his new book Beating Burnout, Finding Balance, normalising mental health conversations in the workplace, and exploring the world while staying physically and mentally fit.

We also dive deep into burnout in the workplace, creating realistic and healthy boundaries inside the organisation, and seeking happiness and mindfulness.

Melo Calarco – Beating Burnout, Finding Balance

Melo Calarco is a highly-regarded mindfulness and performance coach with over 30 years of experience. 

He teaches individuals and companies how to perform at their best without burning out by using science-based techniques grounded in mindfulness, human behavior, leadership training, and other unique tools.

He has a vast background working in mental health and psychiatric clinics and is the founder of Mindfulmooves, a new approach to meditation that blends the scientific, evidence-based practice of mindfulness with a series of moves to help attain connection with the body and mind.

What sets Melo apart is his life experience of cycling and trekking more than 30,000 kilometers across five continents, which has given him the ability to manage highly stressful situations, build mental endurance, and rise above adversity.

He has used this experience to develop popular corporate programs that have helped Fortune 500 companies, CEOs, directors, corporate executives, medical surgeons, Olympic athletes, actors, entrepreneurs, thought leaders, and individuals to achieve their goals.

Melo’s latest book, Beating Burnout, Finding Balance, provides practical advice on how to create a healthier mindset, improve your well-being, and prevent overwhelm. He draws on his wealth of experience to share proven techniques and tools that top performers use to conquer burnout and achieve their goals. 

Melo talks about:

  • Childhood and going out of the mold
  • Working in mental health and psychiatric clinics
  • Suppressing thoughts and emotions
  • Coping strategies when facing big and small emotions
  • Beating Burnout, Finding Balance
  • How corporate and organisation leaders can open a safe space for its people
  • Normalising mental health conversations in the workplace
  • Creating boundaries in the workplace
  • R U OK model
  • Cycling and trekking for 30,000 kilometers
  • Exploring the world and different cultures
  • Seeking happiness and gratitude
  • Mindfulness and self-awareness as a leader
  • Being present
  • Differentiating burnout from fatigue or stress

Tweets

“Happiness is your natural state of being. It’s around you all the time, we just have to open our eyes to see it” Melo Calarco talks about finding happiness and gratitude on the Inspiring Great Leaders Podcast. 

“One of the fundamentals of any good leader is self-awareness. Being aware of your own energy, capacities, behaviours, how you lead and how you work and mindfulness is the best way to develop self-awareness.” Melo Calarco on leadership on the Inspiring Great Leaders Podcast. 

“As simple as doing something just for yourself every single day, is the first step to beating burnout and finding balance in your life again.” Physical and mental self-care to beat burnout with Melo Calarco on the Inspiring Great Leaders Podcast. 

Resources Mentioned in this show:

Melo Calarco www.melocalarco.com
Melo Calarco Linkedin
Melo Calarco Instagram
Speakers Institute Corporate www.speakersinstitutecorporate.com
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Recommended Reading:

Beating Burnout, Finding Balance Book

Inspiring Great Leaders Podcast #175 Kerry Howard How To Heal a Workplace

Inspiring Great Leaders Podcast #175 Kerry Howard How To Heal a Workplace

Inspiring Great Leaders Podcast #175 Kerry Howard How To Heal a Workplace

How To Heal a Workplace

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Kerry Howard on her new book How To Heal a Workplace, healing from a traumatic accident, and helping and coaching other people deal with trauma.

We also dive deep into corporate mental health awareness, toxic workplace cultures, trauma prevention and preventing psychological injuries through education and training.

Kerry Howard – How To Heal a Workplace

Kerry Howard is a mental health expert who is changing the game in trauma prevention and treatment. Not only is she a corporate mental health advisor, she’s also a successful author, with several best-selling books under her belt, including “The Trouble With Trauma,” “Why Men Are Like Shoes,” “Define Your Inner Diva,” and her latest masterpiece, “How To Heal a Workplace.”

After experiencing a traumatic accident, she battled with PTSD and turned to therapy for help. Through her own healing process, she discovered her passion for helping others overcome trauma and build a brighter future.

Kerry is more than just an accomplished mental health professional – she’s a trailblazer in her field. Her innovative work in providing online trauma therapy has earned her the prestigious Excellence in Science and Technology Award in 2021. With her incredible skills, passion, and dedication, Kerry is making a real difference in the world of mental health.

Kerry talks about:

  • Her childhood life, dreams and 
  • Kerry’s mum being her role model
  • Unpacking others’ early childhood experiences
  • Building self-awareness
  • Being hit by a bus
  • Developing PTSD and depression
  • How the accident led to a psychology career
  • Trauma and responsibilities
  • How the accident “saved her life”
  • The “toybox” and repression
  • Self-care, gardening, and sunlight
  • How To Heal A Workplace book
  • Labeling and belongingness
  • Mental health awareness
  • Toxic workplace culture

Tweets

“Self-understanding is absolutely key to be able to move forward in any interpersonal situations.” Kerry Howard talks about self-understanding on the Inspiring Great Leaders Podcast. 

“When we know that somebody has a personal problem going on, it’s impossible for that not to affect their work. These are things that are normally going to affect how a person shows up everyday, their mood, their behaviour, and how do we approach that in a supportive way while trying to make adjustments rather than just ignoring it and pretending it’s not going to impact the workplace.” Mental health in the workplace with Kerry Howard on the Inspiring Great Leaders Podcast. 

“Your business doesn’t exist without your people. Taking the time to understand who they are as individuals, and consult with them whenever you make changes that are gonna impact their working life are not just nice things to do – it’s essential.” People-first culture in the workplace with Kerry Howard on the Inspiring Great Leaders Podcast. 

Resources Mentioned in this show:

Kerry Howard www.kerryannhoward.com
Kerry Howard Linkedin
Kerry Howard Facebook
Kerry Howard Instagram
Kerry Howard Youtube
Speakers Institute Corporate www.speakersinstitutecorporate.com
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Recommended Reading:

How to Heal a Workplace Book

Inspiring Great Leaders Podcast #171 Grant Herbert The People Builder

Inspiring Great Leaders Podcast #171 Grant Herbert The People Builder

The People Builder

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Grant Herbert about The People Builder, emotional intelligence, parenthood and leadership, authenticity and living in a super VUCA world. 

We also delve into the power of vulnerability, neuroscience, a journey of imperfection, developing as a leader, emotional and social intelligence, and the performance trap.

Grant Herbert – The People Builder

Grant Herbert is an Emotional Intelligence Expert known as the People Builder, Executive Leadership Coach and Founder of People Builders Institute. He is a genuine down to earth human being with 5 amazing children, who loves helping people be their best authentic self.

With a background in neuroscience, positive psychology and social and emotional intelligence, he has a focus is on empowering today’s great technical managers to become exceptional leaders in a VUCA world. His career includes roles in the Australian Army, National Hire Group (Now Coates Hire) and Heatcraft Worldwide Refrigeration before becoming self employed in the Professional Development industry.  

Grant Herbert talked about:

  • How do we allow the past to shape the future
  • Lessons from parenthood into leadership
  • A super VUCA world
  • The power of vulnerability
  • Being left on a doorstep as a baby
  • The story we make up inside our head
  • The compounding effect of give meaning to life 
  • Unconditional love
  • The people builder
  • The performance trap
  • Work on your own identity
  • Start with self approval 
  • What could I do differently moving forward?
  • Reprogramming your mini me
  • Leaning into the voice inside your head
  • Getting leadership right is difficult
  • Emotional intelligence and social intelligence
  • Perform out of a position of self approval

Tweets:

“Performing is what you do. Your identity is who you believe you are and who you believe you aren’t.” Grant Herbert talks about identity on the Inspiring Great Leaders Podcast.

“Expose yourself and make mistakes. Mistakes can be your greatest teacher if you filter through your own self approval.” Turning mistakes into lessons with Grant Herbert on the Inspiring Great Leaders Podcast.

“Manage your response to it and manage your behavior, rather than manage your emotions.” Emotional and Social Intelligence with Grant Herbert on the Inspiring Great Leaders Podcast.

“Who I am didn’t change. What I do didn’t change. How I did it changed.” Gran Herbert on dealing with change on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Grant Herbert www.grantherbert.com
Grant Herbert LinkedIn
Grant Herbert YouTube
Grant Herbert Instagram
The People Builder Podcast
People Builders www.peoplebuilders.com.au
People Builders Institute www.peoplebuildersinstitute.com.au
Speakers Institute Corporate www.speakersinstitutecorporate.com
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Inspiring Great Leaders Nic Marks Feeling Fast and Thinking Slow

Inspiring Great Leaders Podcast #162 Nic Marks Feeling Fast & Thinking Slow

 

Inspiring Great Leaders Nic Marks Feeling Fast and Thinking Slow

FEELING FAST & THINKING SLOW

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Nic Marks feeling fast and thinking slow, 5 ways of wellbeing, the unintended consequences of our lifestyles, remote and hybried working, and the tension between good lives now and good lives in the future. 

We also delve into his The Happy Planet Index TED talk with over 2.5million views, happiness is a social emotion, the power of the Friday Pulse, how COVID has landed very unevenly for people, the quarterly cadence and how do we live happily and sustainably as a species? 

Nic Marks – Feeling Fast & Thinking Slow  

Nic Marks is an independent policy adviser, speaker, statistician and author who is best known for his work on The Happy Planet Index. He is a leader in happiness, wellbeing and quality of life, and a person how had a fascination with the Power of 2’s. 

His studies include a MA Maths and Management Studies from the University of Cambridge, Diploma, Counseling & Psychotherapy, Master’s of Science in Operations Research, and a Master’s of Science Change Agent Skills and Strategies at the University of Surrey. Nic’s career includes being the founder Centre for Well-being at New Economics Foundation, being the CEO & Founder of Happiness Works and Friday Pulse.  

Nic talks about: 

  • Creating simple ways of improving wellbeing. 
  • Why statistics is his sword. 
  • Data keeps me honest, as long as I ask the questions and listen to the data. 
  • Feeling lost because he thought he would take over the family confectionary business. 
  • Was dismissive how important money was at the beginning to happiness. 
  • Understanding that he had something to contribute. 
  • Quality of Life indicator in 1994 with Tim Jackson and Manfred. 
  • Jacinda Ardern’s policy manifesto is on wellbeing. 
  • Physical activity is the fastest way out of a bad mood. 
  • Be engaged with the world in the moment. 
  • How remote working is shifting our happiness and why hybrid will become the norm. 
  • Feeling fast and thinking slow. 
  • Drivers of positive workplaces and cultures. 
  • How do you get the right data to the right people at the right time 
  • Statistics are where you are and using questions to ask where you can go.  
  • Loving the rhythm of one foot in front of the other 
  • I don’t have ideas, ideas have me 

Tweets 

“I don’t have ideas, ideas have me.” Feeling fast and thinking slow with Nic Marks on the Inspiring Great leaders Podcast. 

“Good lives do not have to cost the earth.” Nic Marks talks about the Happy Planet Index, on the Inspiring Great Leaders Podcast.  

“A great life is not only one you are contributing to; it is one that you also enjoy.” Talking about happiness with Nic Marks on the Inspiring Great Leaders Podcast. 

Resources Mentioned in this show: 

Nic Marks www.nicmarks.org 
Nic Marks Twitter 
Nic Marks LinkedIn 
Friday Pulse www.fridaypulse.com 
Friday One www.fridayone.com  
Inspiring Great Leaders Podcast
Speakers Institute Corporate www.speakersinstitutecorporate.com 
Craig Johns www.craigjohns.com.au 
Craig Johns craig@nrg2perform.com 
Craig Johns LinkedIn 

Recommended Viewing: 

Happy Planet Index TED talk Nic Marks: The Happy Planet Index 

 

active CEO Podcast 127 Craig Johns Role Clarity For Culture

active CEO Podcast #127 Role Clarity For Culture

active CEO Podcast 127 Craig Johns Role Clarity For Culture

Role Clarity For Culture

As a leader it is important to develop clear ROLES & responsibilities to build team culture. From the top down, right through the company or team, it is important that not only each person has clarity on their role, but also every other person.

Culture is the behaviours, attitudes, values and beliefs shared by a team. It is how people work together towards a common goal and how they treat each other.

The culture starts at the top and to ensure it can foster and develop effectively, each person needs to clearly know their and their other team members roles and responsibilities. If people know what they are accountable for then it is easier to foster a collaborative team culture.

Does your team have role clarity for culture?

Want To Learn More?

Check out the newly Breaking The CEO Code whitepaper. It provides an overview of Breaking The CEO Code and showcases the 6 key phases. We also go a little deeper into the 2nd phase PERFORMANCE, where we discuss the 3 P’s of the Leadership Performance Formula.

Breaking The CEO Code Whitepaper Download

Resources Mentioned in this show:

Subscribe to active CEO Podcast on Itunes
Craig Johns Keynote Speaker
active CEO Coaching
active CEO Podcast
Corporate Programs
Sport Performance
NRG2Perform www.nrg2perform.com
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

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active CEO Podcast 125 Craig Johns Create Direction & Meaning

active CEO Podcast #125 Creat Direction And Meaning

active CEO Podcast 125 Craig Johns Create Direction & Meaning

Create Direction & Meaning

Why is it important to create DIRECTION & meaning through SHARED mission, vision, values & beliefs? Not setting direction can easily lead to conflict, apathy and poor productivity within your team or organisation.

To set a great direction, you must be able to set a course toward a destination that others will recognize as representing real progress for everyone involved.

Setting direction helps:

  1. Hold people accountable as the team has no doubt what they need to achieve.
  2. Clarify Priorities & reduces busy work, so people can start to focus their attention and effort towards achieving the direction.
  3. Motivate your team by giving them purpose and a “reason for being”.

Essential components that Create Direction includes:

  1. Being developed collaboratively.
  2. Brings them along the journey providing a clearly understood why and significance.
  3. Is specific, limits interpretation and everyone knows when you have arrived at the destination
  4. Is time-bound as deadlines equal pressure, which enable set priorities, managing workload and negotiate competing priorities
  5. Acknowledges uncertainty and remove the idea of perfection

MEANING – what is the significance of what we are collectively doing

SHARED MISSION – reason for pursuing the focus

SHARE VISION – your future focus of “our vision” or “the team’s vision.”

SHARED VALUES & BELIEFS – What you believe in and how you behave

Breaking The CEO Code Framework All

Want To Learn More?

Check out the newly Breaking The CEO Code whitepaper. It provides an overview of Breaking The CEO Code and showcases the 6 key phases. We also go a little deeper into the 2nd phase PERFORMANCE, where we discuss the 3 P’s of the Leadership Performance Formula.

Breaking The CEO Code Whitepaper Download

Resources Mentioned in this show:

Subscribe to active CEO Podcast on Itunes
Craig Johns Keynote Speaker
active CEO Coaching
active CEO Podcast
Corporate Programs
Sport Performance
NRG2Perform www.nrg2perform.com
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

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active CEO Podcast with Craig Johns Fiona Robertson Culture Is The Rules Of Belonging

active CEO Podcast #108 Fiona Robertson Culture Is The Rules Of Belonging

active CEO Podcast with Craig Johns Fiona Robertson Culture Is The Rules Of Belonging

On this episode of the active CEO Podcast, Craig Johns speaks with Fiona Robertson about the rules of belonging, lessons learnt in culture working at Oglivy and IBM, listening with intention, and the Intersection between culture and strategy.

We also delve into living outside your comfort zone, you have to notice before you choose, being a warm authoritative leader, a coach is not a friend and having an obsession with human interaction.

Fiona Robertson – Culture Is The Rules Of Belonging

Fiona Robertson is a culture change expert who has 30 years experience with blue chip corporates around the world. She loves bringing people on the change journey, is a master of managing group dynamics, and genuinely cares about the work that she does, the people she interacts with and the impact it makes on the organisation. Fiona is known as a passionate, caring, deeply committed and relentless leader of change.

Her education included a BA English Literature at Monash University, an Executive MBA from the London Business School, is certified as an Executive Coach from the Institute of Executive Coaching and Leadership, and is a certified Company Director from the Australian Institute of Company Directors. Fiona’s career has included roles in marketing, communications, consulting and human resources at companies such as Ogilvy, Kiboodle, Growth Solutions Group, Right Management and National Australia Bank. She founded Robertson Consulting Services in 2017, to help leaders and business owners create the culture they need to execute strategy.

Fiona talks about:

  • Experiencing turbulent change when her parents divorced.
  • Igniting a love of language and fascination with the human condition.
  • The extraordinary similarities between countries but vast differences in cultures.
  • We all look at the world through our own unique lens.
  • Our ability to predict the future is becoming less and less.
  • If you have a hammer, everything looks like a nail.
  • What characteristics are needed to be an effective leader of cultural change?
  • Need to be nimble to respond to the marketplace.
  • Humans adopt the behaviour that is considered successful in the group that they join.
  • Our brains are very good at keeping us safe; they believe that to belong is to be safe.
  • Culture is the rules of belonging.
  • Leading with core values with a combination of empathy and high expectations.
  • When you are changing something, tell them the ten things that are not changing.
  • Pay attention, culture should be continually nudged as strategy changes.
  • A coach is person who is there to challenge and support you in equal measure.
  • If you want to change something in life you have to notice what you are doing now.

Active CEO Performance Tip

Own Your OWN FREEDOM – Are you content with how you are living your life or the way that you might be living someone else’s life? Find the passion, happiness & direction in your life. What fuels the fire in your belly? What are you willing to sacrifice to fulfill your passion? What allows you to feel content and fall asleep at ease? What is your purpose and direction in life? Questions to ask yourself – 1. What makes you come alive. 2. What are your innate strengths. 3. Where do you add greatest value

Tweets

“Everyone looks through their own lens at the world. Meet people where they are. Attempt to see the world through their eyes. Listen intently to what is said and not said. Try to imagine yourself dealing with the pressures with who ever you are speaking with is dealing with on a day to day basis, because everybody has them.” Fiona Robertson on the rules of belonging, on the active CEO Podcast.

“Our brains are very good at keeping us safe, they believe that to belong is to be safe. They will resist consciously and unconsciously a change to the rules of belonging.” Discussing how the human brain reacts to change with Fiona Robertson, on the active CEO Podcast.

“Living inside your comfort zone makes you feel safe but prevents you from trying the things that you make you more successful.” Fiona Robertson describing living inside your comfort zone, on the active CEO Podcast.

“People perform best when they know they are fully supported, so any form of failure or mistake is a beautiful learning opportunity.” Being a supportive leader with Fiona Robertson on the active CEO Podcast.

Resources Mentioned in this show:

Fiona Robertson www.fionarobertson.com
Fiona Robertson LinkedIn
Fiona Robertson Twitter
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn

Recommended Reading:

The Rules Of Belonging Fiona Robertson Book

Fuel Your Body For Leadership Performance Read Article
How Exercise Enhances A Leaders Performance Read Article
Four Basic Fundamentals Of Being A High Performing Leader Read Article
How To Be A High Performing Leader In 2020 Read Article
Four Ways To Overcome CEO Loneliness In 2020 Read Article

Recent active CEO Podcast Episodes

#108 – Fiona Robertson (Coach) Culture Is The Rules Of Belonging Link
#107 – Create Your OWN MBA Link
#106 – Kathy Robinson (Athena Wellness) The Athena Principles Link
#105 – Own Your OWN SPACE Link
#104 – Mark Weatherall (Te Araroa) Leading The Great Outdoors Link
#103 – Be Your OWN CEO Link
#102 – Scott Leggo An Eye For Detail Link
#101 – Own Your OWN VULNERABILITY Link
#100 – Sandhya Shetty Supermodel To Global Influencer Link
#99 – Build Your OWN TRIBE Link
#98 – Shannan Gove (Rosterfy) Building Motivated Workforces Link