active CEO Archives - NRG2Perform Craig Johns Speaker CEO Leadership Performance Coach Podcast

Inspiring Great Leaders Podcast #204 Charles Bonfiglio Franchise Your World

Posted on September 21, 2023September 21, 2023 by Craig Johns in Podcasts

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Franchise Your World

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Charles Bonfiglio about Franchise Your World, starting your own company and creating a franchise model.

We also dive deeper into how we can expand and develop our businesses worldwide, and how being passionate about the things that we do can make our dreams come true.

Charles Bonfiglio – Franchise Your World

Charles Bonfiglio is the founder and CEO of America’s largest and fastest-growing auto styling and window tinting franchise – Tint World, and is the CEO and founder of Cars Cafe and Auto Parts Network.

Under his leadership, his franchise company has grown from a small chain to an international success story. He has an impressive track record of founding and managing large-scale real estate projects in New York and South Florida. He oversees all sales and marketing functions within the company, including the COO, VP of Marketing, VP of Training and the Director of Franchise Development.

Charles talks about:

Being passionate about the things that you do
How his father influenced him to become a businessman
His dreams, passion and reasons for building a business
Franchise your world
Expanding services and businesses
How to be a successful in franchising
Learning and adapting to different kinds of businesses
The art of franchise development
How to expand businesses worldwide
How and where to start your own company
Setting your company up as a franchise model
Automating processes and systems

Tweets

“You just can’t fight everybody. You can only try to inspire them, will thema and not push them further than their comfort level.” Charles Bonfiglio on working with people in the franchise world on the Inspiring Great Leaders Podcast.

“Buy something that you love and you’re passionate about” How to start your own company by Charles Bonfiglio on the Inspiring Great Leaders Podcast.

“Money was never the reason why I did this. I did it because I wanted to build the business, the brand that I always loved and dreamed of and I knew if I built it, others would love it too.” The reason behind his dreams by Charles Bonfiglio on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Charles Bonfiglio www.tintworld.com
Charles Bonfiglio LinkedIn
Charles Bonfiglio Youtube
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Inspiring Great Leaders Podcast #203 Monique Richardson They Serve Like We Lead

Posted on September 13, 2023September 13, 2023 by Craig Johns in Podcasts

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They Serve Like We Lead

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Monique Richardson about they serve like we lead, service leadership and how important our own roles are in keeping good customer service.

We also dive deeper into the factors to consider in making customer service work, creating a service vision and how we should set our strategies to ensure that good customer service is well offered to our customers.

Monique Richardson – They Serve Like We Lead

Monique Richardson is an expert and leading authority in Service Leadership and Customer Service, a speaker on Managing Difficult Customer Behaviour, and the author of the new book They Serve Like We Lead.

She holds a Bachelor’s degree in Training and Development from the University of Melbourne and now with over 22 years of honing her craft, she’s had the privilege of addressing over 50,000 individuals, instilling the principles of effective service leadership and customer care. Being a go-to expert for media outlets like Sky News, Sunrise, CEO World, and The CEO Institute, and has worked with many ASX Top 200 companies including ANZ, Transurban Group, and iconic brands including the Melbourne Cricket Club, Melbourne Airport, and Mercedes-Benz.

Mitchell talks about:

Protecting our customer service community
Having a service-minded family
The impact of your life on other people
Servant leader versus service leadership
Technology’s impact on customer service
Overall customer service strategy
Playing our own parts in a customer’s experience
Factors to consider in making customer service work
The inspiration behind They Serve Like We Lead
Having a great and positive attitude to deliver good customer service
Is having a bad day an excuse for poor customer service?
Resetting and redefining your service vision
What is an inspiring great leader?

Tweets

“It really is about the culture that’s set by the organisation that is then driven by the leadership.” Culture and leadership with Monique Richardson on the Inspiring Great Leaders Podcast.

“I think it’s so important as leaders that we also help our people to understand, why what they do matters and how it impacts on the customer.” Our role on a customer experience by Monique Richardson on the Inspiring Great Leaders Podcast.

“Sometimes there are things going on in people’s lives that are bigger than work. For the leaders to be able to have that compassion and empathy, that if somebody is not delivering that great experience, the first thing is just checking in to make sure that person’s okay and is everything okay in the world?” Compassion in the workplace by Monique Richardson on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Monique Richardson www.moniquerichardson.com.au
Monique Richardson LinkedIn
Monique Richardson Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

They Serve Like We Lead

Inspiring Great Leaders Podcast #202 Mitchell Levy Credibility Nation Or Dubious Nation

Posted on September 8, 2023September 8, 2023 by Craig Johns in Podcasts

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Credibility Nation Or Dubious Nation

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Mitchell Levy about Credibility Nation Or Dubious Nation, servant leadership and vulnerability as a leader.

We also dive deeper into the values that make up credibility, caring about others as a human being and as a leader, and the strategies that leaders can adopt to build successful ecosystems.

Mitchell Levy – Credibility Nation Or Dubious Nation

Mitchell Levy is a Global Credibility Expert, 2x international TEDx speaker, an international bestselling author with over 60 books under his belt, and a Certified Stakeholder Centered Coach. He’s earned a place among the world’s Top 200 Leadership Voices by LeadersHum, and as the #1 Thought Leader in Ecosystems and Top 100 Thought Leader Overall by Thinkers360.

With a wealth of professional experience, he served on the board of a NASDAQ firm, started 20 professional service companies in Silicon Valley, and founded four executive business programs and conferences during the dot.com days.

Mitchell talks about:

Taking roads less traveled and not always going in the direction that everyone else takes
Credibility Nation Or Dubious Nation
The value of the company is the sum of the parts
Building trust and credibility
Servant leadership and vulnerability as a leader
The traits of a servant leader
The values that make up credibility
Vulnerability, authenticity, integrity, and coaching ability
Being a compassionate human being, more transparent, being more understood
“It’s lonely at the top.”
Caring about others as a human being and as a leader
Napoleon Hill journey
Strategies that leaders can adopt to build successful ecosystems
Internal versus external credibility

Tweets

“I love the word trust and what that means. And to me, when I think about the word credibility, I’m going to say credibility is the quality in which you are trusted, known, and liked.” Trust and credibility with Mitchell Levy on the Inspiring Great Leaders Podcast.

“You can’t be a servant leader to others unless you at least properly serve yourself. You can’t be credible to others unless you’re credible to yourself. The servant leader who only gives and never receives, that’s not a good way to live life either.” Mitchell Levy on servant leadership on the Inspiring Great Leaders Podcast.

“If you care about somebody, if you truly see them, you find a way where they can see where they really want to go, not just where they say they want to go, but where they really want to go.” Being a caring leader with Mitchell Levy on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Mitchell Levy www.mitchelllevy.com
Mitchell Levy LinkedIn
Mitchell Levy Facebook
Mitchell Levy TikTok
Mitchell Levy Youtube
Mitchell Levy X (Twitter)
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

CREDIBILITY NATION

Inspiring Great Leaders Podcast #201 Julie Perkins Empowering Young Entrepreneurs

Posted on September 1, 2023September 1, 2023 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:07:08 — 92.2MB) | Embed

Empowering Young Entrepreneurs

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Julie Perkins about empowering young entrepreneurs, her family founded business Specsavers and the digitalisation of business processes.

We also dive deeper into understanding human behaviour in customer service, running a business, the role of the youth in entrepreneurship and innovation in today’s rapidly advancing technology.

Julie Perkins – Empowering Young Entrepreneurs

Julie Perkins is the founder of Wyseminds, a company that creates an environment where female entrepreneurs can be at their best, feel challenged, and be good enough to be there. She is passionate about decluttering minds and is dedicated to empowering female entrepreneurs by helping them unlock their potential.

She has more than 20 years working at Specsavers including Country Manager for Netherlands. A woman of many dimensions, from studying at INSEAD and London Business School to conquering the slopes on skis and diving into wild-water adventures, Julie becomes a dedicated business mentor, applying her wisdom and guiding those who embark on the Wyseminds journey toward clarity and triumph.

Julie talks about:

Having an entrepreneurial family who founded Specsavers
The joy of passing on and seeing how you can get the people together to unite
Empowering young entrepreneurs
The birth of Wyseminds
Being exposed to working and work cultures at an early age
Uniting people in business
Running a start-up business
Young people leading their ecosystems
Technology and digitalisation in creating amazing products and services
Understanding the human behaviour in customer service
Innovation in customer service
Young entrepreneurs making changes for the better

Tweets

“I think that’s such a learning thing in leadership, especially at a young age, and learning from failure and what works. I think that’s very important.” The importance of learning about leadership with Julie Perkins on the Inspiring Great Leaders Podcast.

“How do you reach the next level, the indirect teams, the suppliers, the alliances, especially in today’s world where digitalisation is so rapid, how do you decide what to digitalise and how do you unite people that are not sat in an office with anymore?” Julie Perkins on leadership and technology on the Inspiring Great Leaders Podcast.

“I think understanding how technology and digitalisation open up different ways of thinking, and I think that young people need to swing back into that. They never left it, but I think they need to understand how the balance needs to be achieved so that they can make their amazing things really work and be useful.” Digitalisation with Julie Perkins on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Julie Perkins www.wyseminds.com
Julie Perkins LinkedIn
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Inspiring Great Leaders Podcast #200 Andrew May High Performing Teams

Posted on August 23, 2023August 23, 2023 by Craig Johns in Podcasts

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High Performing Teams

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Andrew May about high performing teams, leadership and followership, and the three circles that form a high performing team.

We also dive deeper into the bridge that connects the corporate world and sports, training your brain, and the learning agility that businesses can learn from athleticism and sports.

Andrew May – High Performing Teams
Andrew May is the CEO and founder of StriveStronger, author of the best-seller “MatchFit” and the Mental Skills Coach for the Manly Sea Eagles National Rugby League Club. He took up a Bachelor of Applied Science in Exercise Physiology and a Masters of Coaching Psychology at the University of Sydney.

From a former middle-distance runner to assisting top-tier athletes at the Australian Institute of Sport, he is a regular face on ABC News Breakfast and the host of The Business Fit podcast and Performance Intelligence podcast. He is also a former Managing Partner at KPMG after they acquired his company The Performance Clinic, and is part of IBO World Boxing Champion, Tim Tszyu’s team.

Andrew talks about:

Dreaming of going to the Olympics as a runner
Starting surfing at 12, which planted the seed of high performance
The skill of following as taught by the Army and the Navy
It’s a real strength to be able to both follow and lead in a team
Definition and dynamics of high performing teams
The three circles of a high performing team
The importance of teamwork and connectivity
Your brain is totally trainable
Coaching in sports and in the corporate world
Good coaches will know when to focus on the positives as a double down on the strengths
Businesses can learn Learning Agility from sports
Getting the middle balance between driving a high performance team and the stakes of running them out of gas
Three gifts he wants to give his kids
The social contagion theory
Disconnection in the modern world of technology

Tweets
“Having the conversation on and actually working on resilience. Working on toughness and grit, and actually making people work hard and get rewarded for it.” The importance of conversations around rewards within teams with Andrew May on the Inspiring Great Leaders Podcast.

“In a high performing team, having real clear leadership, authentic leadership, but then having people who know actually how to follow a plan and implement a plan and knowing your job. So it’s really challenging and it’s totally changed my definition of followership.” Andrew May on the strength in followership on the Inspiring Great Leaders Podcast.

“If you want your brain to be fit, fast, flexible, and strong, you’ve got to train your brain. And that’s where mental skills are now really evolving and it excites me.” Training your brain with Andrew May on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:
Andrew May www.andrewmay.com
Andrew May LinkedIn
Andrew May Facebook
Andrew May Instagram
Andrew May Youtube
Andrew May X (Twitter)
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
MATCHFIT

Inspiring Great Leaders Podcast #199 Nina Mapson Bone Meaningful Work

Posted on August 17, 2023August 17, 2023 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:12:24 — 99.4MB) | Embed

Meaningful Work

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Nina Mapson Bone about Meaningful Work, communication as a key aspect of leadership and building relationships within organisations.

We also dive deeper into creating a sense of purpose and community within organisations, challenges in the workplace and recruitment, and the four key factors of meaningful work.

Nina Mapson Bone – Meaningful Work

Nina Mapson Bone is the managing director of Beaumont People, a renowned recruitment and consulting firm, a powerful speaker, and the author of the career-changing book Meaningful Work. She is an Opinion Columnist at CEOWORLD magazine and has diverse experience working with Robert Half International, the University of Sydney, and Chandler Macleod Group.

She is a graduate of The University of Edinburgh and the Australian Institute of Company Directors. Nina is also the President of the Recruitment, Consulting, and Staffing Association of Australia and New Zealand, and the Chair of the Development Committee of the NORTH Foundation—an organisation dedicated to advancing medical research and patient care.

Nina talks about:

Growing up in the UK
Setting out to be a leader from an early stage
Organisations and employers looking at transferable skills and using skills-based recruiting
Meaningful Work
Societal factors in producing meaningful work
Human skills needed to persevere and the ability to overcome struggles
Moved formally into recruiting upon arriving in Australia in 2002
How a company’s dealing with the fact that people don’t tend to stick around as long anymore
People are less clear on what they’re looking for
Searching for a sense of purpose and belonging in a workplace
Employers being loyal to their people and people being loyal to their employers
Leaders creating a great culture within organisations
Using your people’s strengths to motivate them to perform better
Getting better at acknowledging people’s mistakes
Communication is key in leadership
Relationship building between employers and employees
The need for deep work versus collaboration
Four kinds of key factors of meaningful work

Tweets

“Leaders need to be thinking about working on how can they keep, how can they retain and develop their people and keep them involved.” Leaders giving their members a sense of purpose with Nina Mapson Bone on the Inspiring Great Leaders Podcast.

“I would much rather work with organisations that are great places to work. I have a great culture & great environment. That’s the style of recruitment we do.” Nina Mapson Bone on their recruitment style at Beaumont on the Inspiring Great Leaders Podcast.

“There’s a lot of evidence to show that when people work to their strengths, they perform better, they better engage, they’re less stressed, they’re more vital, they’re more creative. So if you know what your people’s strengths are and you are able as a leader to allocate the kind of tasks and resources and workload based on the strengths, you’ll get better performance.” Using your people’s strengths with Nina Mapson Bone on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Nina Mapson Bone www.ninamapsonbone.com.au
Nina Mapson Bone LinkedIn
Nina Mapson Bone Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Meaningful Work

Inspiring Great Leaders Podcast #198 Armando Leduc Movie Star To Social Star

Posted on August 9, 2023August 9, 2023 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:03:09 — 86.7MB) | Embed

Movie Star To Social Star

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Armando Leduc about being a movie star to social star and how storytelling works in film and in business.

We also dive deeper into his acting career spanning from theatre to Hollywood, putting up a business and using content and social media to boost your business growth.

Armando Leduc – Movie Star To Social Star

Armando Leduc is an award-winning singer and accomplished dancer, and he is the CEO and Executive Producer at Leduc Entertainment. He has graced the silver screen with notable appearances in movies like “Green Lantern” alongside Ryan Reynolds, “Lords of the Street,” and the recent hit “Girl With a Gun.”

He has also made memorable appearances in popular TV shows such as “Prison Break,” “The Purge,” and “Valor” and has worked behind the scenes as the writer and director of shows like Bourbon Whiz and Bad Grandmas. Beyond his on-screen talents, Armando is an entrepreneur with a production company that is renowned for its inventive and original content. He is a proud ambassador for his New Orleans roots, showcasing his commitment to his heritage.

Armando talks about:

Growing up in diverse backgrounds and being comfortable with being uncomfortable
Learning how to look at things from different perspectives
Creating predictability and scalability in your company as a result of good marketing
His father making an impact on who he is today
Just because something is true today doesn’t mean it’s going to be true tomorrow
Having the tenacity to always find a way around what you want
Starting out in musical theatre and doing community theatre until having an agent
Playing with Augusta Players before going to Hollywood
Going from theatre to film acting
Establishing Leduc Entertainment
Storytelling in film and storytelling in social media
Regularly creating good content for your business
Using content and social media to boost your business growth
Five-step process in approaching videos for social media
Artificial intelligence in the space of content production

Tweets

“I want to do things that fulfill me and create the journey that is going to make me feel fulfilled instead of chasing that end result that I think we all get so caught up within like trying to find that ending and you don’t need to.” Living and enjoying life to the fullest with Armando Leduc on the Inspiring Great Leaders Podcast.

“If you’re consistent enough, you can create predictability and scalability in your company as a result of good marketing. ” Armando Leduc on having good marketing on the Inspiring Great Leaders Podcast.

“We’re taking that storytelling process and going, okay, how can we infuse this into your content for your business, and for you as a personal brand?” Storytelling on social media content with Armando Leduc on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Armando Leduc www.leducentertainment.com
Armando Leduc LinkedIn
Armando Leduc Instagram
Armando Leduc Facebook
Armando Leduc Youtube
Armando Leduc Twitter
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Inspiring Great Leaders Podcast #197 Vanessa Vershaw Unreasonable Ambition

Posted on August 3, 2023August 3, 2023 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:02:00 — 85.2MB) | Embed

Unreasonable Ambition

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Vanessa Vershaw about Unreasonable Ambition, having a strong self-concept and empathy vs. compassion as a leader.

We also dive deeper into building an empathetic skillset and a compassionate organisation, creating a deeper sense and connection within teams, and nurturing rising talent.

Vanessa Vershaw – Unreasonable Ambition

Vanessa Vershaw is the CEO and Founder of Reinvention Consulting Group and the author of the book Unreasonable Ambition, winner of the 2022 Momentum Trail-blazer Award, and an award-winning Australian Organisational Psychologist for ASX 20 & Fortune 100 companies globally.

She is a graduate of the University of Western Australia, Murdoc University and Curtin University where she took Modern Languages & Theater, Law, and Psychology. A former journalist with ABC, Vanessa’s expertise has gained recognition through publications in The Australian Financial Review, The Diplomat magazine, and other esteemed platforms.

Vanessa talks about:

Wanting to serve people at an early age and becoming an organisational psychologist
Being strong with her views and being a natural leader
Unreasonable Ambition
Embracing your true self
Going into journalism and leaving and going into Psychology
Empathy vs. Compassion as a leader
Building empathic skills as a leader
A compassionate organisation achieves collective resilience
Building a shared purpose and meaning in an organisation
A deeper sense of connection and belonging in an organisation
The great resignation
The mirroring technique in executive coaching
Nurturing rising talents and giving real time feedback
Real transformation happens when we’re not in charge
Choosing the road less travelled

Tweets

“It’s not about having an ego. It’s about having a very strong self-concept. And that’s difference. The strong self-concept is I know who I am, warts and all. I’ve got great self-awareness. I know what I can do and I know what I can do right from a skills perspective. And it gives perspective.” Having a strong self-concept with Vanessa Vershaw on the Inspiring Great Leaders Podcast.

“How could you afford not to be anybody other than yourself? And that’s really the lessons that I roll through, through my own experiences.” Vanessa Vershaw on embracing her true self on the Inspiring Great Leaders Podcast.

“We’re actually creating an organisation where it’s not a team of people, but it’s almost a tribe of people where we are connected deeply through purpose and belonging and why compassion is really important. It’s because a compassionate organisation is the one that’s able to achieve collective resilience.” Having compassion as a leader with Vanessa Vershaw on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Vanessa Vershaw www.reinventionconsulting.com.au
Vanessa Vershaw LinkedIn
Vanessa Vershaw Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

Unreasonable Ambition: Renegade thinking for leaders to create impossible change

Inspiring Great Leaders Podcast #196 Richard Triggs The Hidden Job Market

Posted on July 27, 2023July 27, 2023 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 56:46 — 104.0MB) | Embed

The Hidden Job Market

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Richard Triggs about Uncover The Hidden Job Market, executive search and recruitment, and the shifts in the modern job market.

We also dive deeper into talent hiring and retention, the need to navigate through modern changes and landscape shifts, and the role of human connection in recruitment.

Richard Triggs – The Hidden Job Market

Richard Triggs is the Founder and CEO of Arete Executive and The Boardroom, where he specializes in executive recruitment. He is also the host of the Arete Podcast and a best-selling author of the book, Uncover the Hidden Job Market.

Educationally, our Richard holds a Bachelor of Commerce degree from Griffith University and a Masters in Business Administration from Queensland University of Technology. He is highly regarded as a Fellow of the Australian Institute of Management and an active member of the Australian Institute of Company Directors. Throughout his impressive career, he has held key roles such as Regional and National Manager at P&O Services, Spotless, and Biniris, before transitioning into the world of executive search and recruitment.

Richard talks about:

Moving to Australia from California as a child – loving music, being in a band, and wanting to be a rock star
How his love for music and being in a band influenced his role in executive search
Being in a band is very much like being in a sporting team
Being a reluctant leader during his formative years
Innovative things that he does in the executive recruitment world
Uncover the Hidden Job Market
COVID-19 and the shifts in the job market
Getting in front of your employers of choice before they know that they need you
The great resignation
“The candidate is the commodity” mindset of a lot of organizations
Employees living in a completely different landscape at present times
Employers needing to navigate through modern changes and landscape shifts
Talents looking for something that gives them more fulfillment and more value
Workplace being the centerpiece of people’s social world
Internal vs. External hiring
AI replacing people

Tweets

“There’s no war for talent. If you’re a great employer and you can offer meaningful work that is exciting and well remunerated and they have the opportunity to work with dynamic and inspiring leaders, you will get people.” Hiring top talent with Richard Triggs on the Inspiring Great Leaders Podcast.

“My philosophy is that if I’m happy and helpful, the world will look after me or the universe will look after me. So I’ve looked at ways of how can I support both the employer and the executive to get great outcomes in a way that is not expensive.” Uncovering the hidden job market with Richard Triggs on the Inspiring Great Leaders Podcast.

“Across a whole variety of roles that require, whether it be sales or human resources or any kind of frontline activity, people still need to understand that their ability to connect and to communicate and to have empathy and to be happy and helpful can’t be replaced by AI.” Richard Triggs on recruitment and AI on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Richard Triggs www.areteexecutive.com.au
Richard Triggs LinkedIn
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

Uncover The Hidden Job Market: How to Find and Win Your Next Senior Executive Role https://www.amazon.com/Uncover-Hidden-Job-Market-executive/dp/0994218796

Inspiring Great Leaders Podcast #195 Rebecca Houghton Middle Managers Matter

Posted on July 21, 2023July 21, 2023 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:06:11 — 90.9MB) | Embed

Middle Managers Matter

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Rebecca Houghton about Middle Managers Matter, 10 Ways To Level Up Your Leadership, and the importance and dilemmas of middle managers.

We also dive deeper into talent strategy, the dynamics of hierarchy in the workplace, projecting confidence and the rise of authentic leadership.

Rebecca Houghton – Middle Managers Matter
Rebecca Houghton has over 25 years of experience in talent strategy, is an AHRI Talent Strategy and Golden Quill award-winner, as well as the best-selling author of IMPACT. She is also the architect of Level Up, a groundbreaking program exclusively designed for B-Suite leaders.

Throughout her illustrious career, Rebecca has collaborated with industry giants such as LinkedIn, Indeed, The City of Melbourne, and Concentrix, leaving an indelible mark on their success. Her expertise has been sought after by numerous esteemed publications including Harvard Business Review, Forbes, The Australian, News Ltd, CEO World and HR Leader.

Rebecca talks about:

Growing up in different cultures and fascination with group behaviour
Curiosity about how groups behave and how leaders influence groups to behave in a certain way
Big commonalities in leaders around the world
Confidence being your secret Achilles heel
What we think of ourselves on the inside is often the complete opposite of what we project on the outside
Internal and external confidence
Middle Managers Matter
Talent strategy
Projecting confidence at the right times
Rise of authentic leadership
10 Ways To Level Up Your Leadership
The importance of middle managers
Only 7% of communication is made up of the spoken word
Creating a more psychologically secure environment in the workplace
Diversity and more gender balance in roles in the workplace
Relationship with artificial intelligence
Dynamics in the workplace – B Suite and C Suite

Tweets

“There is loads of anecdotal and research evidence that proves that when your mid-level leaders are on point, your transformations succeed.” Rebecca Houghton on middle managers matter on the Inspiring Great Leaders Podcast.

“It doesn’t matter what language you speak and what country you come from as a leader. Confidence is your secret achilles heel. As a leader, influence is your greatest frustration.” Big commonalities as a leader with Rebecca Houghton on the Inspiring Great Leaders Podcast.

“Middle managers have always been the meat in the sandwich. They’ve always been squeezed between conflicting agendas and diametrically opposing forces. What the executive wants versus what the workforce wants are never going to match up.” The dilemma of middle managers with Rebecca Houghton on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Rebecca Houghton www.boldhr.com.au
Rebecca Houghton LinkedIn
Rebecca Houghton Twitter
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

Impact: 10 ways to level up your leadership