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Inspiring Great Leaders Podcast #247 Scott Mautz The Mentally Strong Leader

Posted on August 1, 2024August 1, 2024 by Craig Johns in Podcasts

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The Mentally Strong Leader

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Scott Mautz about The Mentally Strong Leader, working with Procter & Gamble, and how we can lead effectively.

We also dive deeper into what made him focus on mental health for leaders, the six core mental muscles, and relating emotional intelligence with mental strength.

Scott Mautz – The Mentally Strong Leader

Scott Mautz is a Leadership & Organisational Performance Expert, former Vice President of Procter & Gamble and the author of Amazon best seller The Mentally Strong Leader.

He has a Bachelor of Business Administration in Marketing from Binghamton University, and MBA’s in Marketing & Organizational Leadership from Indiana University His career includes 22 years at Procter & Gamble, columnist at Inc. Magazine, Faculty at Indiana University Kelley School of Business for Executive Education, and Leadership instructor on LinkedIn Learning.

Scott Mautz talks about:

The love of discovery and wanting to be an archaeologist
Always being drawn to leadership & what made him a good leader
The consistencies in the leadership of Procter & Gamble
Dealing with uncertainties
Evolving with technological advances
The importance of how you look in front of the camera
Tips for better online communication
What makes great leaders great
What drew him to focusing on mental health for leaders
The six core mental muscles
How does emotional intelligence line up with mental strength?
Resilience
What is confidence and why is it important
The messaging muscle
The Mentally Strong Leader

Tweets

“If you want to succeed at work and in life, you have to be able to productively regulate your emotions, your thoughts and your behaviors.” Scott Mautz talks about mental strength on the Inspiring Great Leaders Podcast.

“I think people want to feel seen. They want to feel heard. And maybe most importantly, they want to know that they’re not alone, and that’s becoming more and more of the leader’s job there to help with that.” Scott Mautz talks about empathy on the Inspiring Great Leaders Podcast.

“Your job as a leader is to create more leaders” Leadership by Scott Mautz on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Scott Mautz www.scottmautz.com
Scott Mautz Facebook
Scott Mautz LinkedIn
Scott Mautz Youtube
Scott Mautz Twitter
Scott Mautz Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

The Mentally Strong Leader

Inspiring Great Leaders Podcast #244 Valerie Cockerell Manage Like a Mother

Posted on July 10, 2024July 10, 2024 by Craig Johns in Podcasts

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Manage Like a Mother

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Valerie Cockerell about Manage Like a Mother, leadership lessons from Walt Disney and Disneyland, and overcoming life’s turbulence to become the best version of yourselves.

We also dive deeper into normalising honest and courageous conversations, lessons from parenting, and providing feedback and clear expectations in order to gain desired results and performance.

Valerie Cockerell – Manage Like a Mother

Valerie Cockerell is a Leadership Consultant, former Walt Disney and Disneyland employee, and the author of Manage Like a Mother.

Her career includes being an Investment Advisor for a bank in France, multiple roles over a 17 year period at Walt Disney World and Disneyland Paris Resort, and retail world consultant. She has Bachelors degree in Tourism & travel Services Marketing Operations from the Institut Pitiot in France.

Valerie talks about:

How learning English opened up doors and opportunities
The ability to appreciate the the good and the bad in each culture
Delivering great customer service
Learning from mistakes and feedback
Manage Like A Mother
Surrounding yourself with people of similar values while ensuring great diversity
How can we normalise honest and courageous conversations?
Top leaders getting true, honest and courageous feedback
Leadership lessons from being a mother
Working for Walt Disney and Disneyland
Giving feedback to change a behavior, not to judge character
Setting clear expectations to get the outcome and the performance that you need
Providing calm in this turbulence for not only ourselves, but for our employees as well
Being the best version of yourself

Tweets

“Your front line delivers your bottom line.” Delivering great customer service by Valerie Cockerell on the Inspiring Great Leaders Podcast.

“When you start comparing, it’s not better, it’s not worse. It’s just different. And you have to appreciate the good and you have to adapt to the bad. We cannot, unfortunately, cherry pick things here and there to make the best place.” Valerie Cockerell talks about the ability to appreciate the good and the bad in each culture on the Inspiring Great Leaders Podcast.

“No matter how prepared you are as a leader, there’s always part of learning on the job.” Valerie Cockerell talks about leadership lessons from being a mother on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:
Valerie Cockerell https://cockerellconsulting.com/
Valerie Cockerell LinkedIn
Valerie Cockerell Facebook
Valerie Cockerell Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Manage Like a Mother

Inspiring Great Leaders Podcast #243 Chris Hood Customer Transformation

Posted on July 5, 2024July 5, 2024 by Craig Johns in Podcasts

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Customer Transformation

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Chris Hood about Customer Transformation, creating customer centric experiences and how customer experience has evolved in today’s digital era.

We also dive deeper into how good storytelling can impact the customer transformation process, the advancement of technology, and how we could encourage people to be able to feel more confident and comfortable in sharing stories.

Chris Hood – Customer Transformation

Chris Hood is a Customer Experience Expert, Ex-Head of Business Innovation and Strategy at Google and author of the book Customer Transformation.

His education includes BSc. in Information Technology from the University of Phoenix and an MBA in Business Administration & Management from Indiana Wesleyan University. He has 35 years of experience in business development and digital strategy has involved roles at The Walt Disney Company, Electronic Arts, Universal Music Group, Fox Broadcasting Company and Google.

Chris talks about:

The art of storytelling
Experiencing different things from different perspectives
Shifting mindsets from thinking customer transaction to a customer centric experience
Ensuring you have customers
The evolving preference and customer needs
Technology’s effect in today’s customer experience
What to consider when making changes based on customer interactions
Incorporating technology in the problem solving process
Integrating storytelling into the customer transformation process
How do we influence people to be able to feel more comfortable in sharing stories

Tweets

“Your customer is your number one priority.” Chris Hood talks about customer satisfaction on the Inspiring Great Leaders Podcast.

“You should be able to recognise, tell and share the stories of what your customers want.” Chris Hood talks about storytelling and creating customer centric experiences on the Inspiring Great Leaders Podcast.

“We all have our own individual stories. We tell them all the time without even realising that we’re telling stories.” Storytelling by Chris Hood on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Chris Hood www.chrishood.com
Chris Hood LinkedIn
Chris Hood Youtube
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Customer Transformation

Inspiring Great Leaders Podcast #240 Victoria Pelletier Influence Unleashed

Posted on June 13, 2024June 13, 2024 by Craig Johns in Podcasts

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Influence Unleashed

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Victoria Pelletier about Influence Unleashed, resilience and how we can build a strong personal brand.

We also dive deeper into creating and discovering our own legacy, and what our workplace culture should be like in order to create harmony and belongingness amongst people in your organisation.

Victoria Pelletier – Influence Unleashed

Victoria Pelletier is a seasoned corporate executive, C-Suite transformational expert, passionate diversity & inclusion leader and author of the recently released Influence Unleashed.

She has studied Psychology at the University of Calgary, and has completed education in financial management, mutual funds and securities. Her career includes senior executive and VIce President roles at global Fortune 500 companies such as American Express, Accenture and IBM.

Victoria Pelletier talks about:

Influence Unleashed
Dreaming of becoming a lawyer
Treating news, current events, and experiences as her mentors
Building resilience
Supporting people as leaders through difficult times
Ability to communicate, effective storytelling, and confidence
Describing her personal brand
Getting people to trust you and feel you’re approachable
Building a strong brand
Creating our legacy
Visualization
Key components around building culture that allows everyone to feel seen, heard and believed in
Dealing with toxic yet high performing people in the organization
Navigating difficult conversations

Tweets

“Resilience can be taught, can be built, but it means doing things that are going to make you uncomfortable.” Resilience by Victoria Pelletier on the Inspiring Great Leaders Podcast.

“A really important part of resilience is surrounding yourself with a community that is made up of coaches, leaders, and mentors who can help guide you through it, support you through it, and others who can understand and you can chat with.” Victoria Pelletier talks about having a support system on the Inspiring Great Leaders Podcast.

“As leaders, it’s imperative for us to communicate in a very different way in terms of the transparency we need to have with people. That helps give a little bit of safety when there’s a challenge or transition coming, but it also means having deeper conversations with team members to understand and unpack what is making them feel that way, and sometimes I find it can be very superficial.” Victoria Pelletier talks about being a supportive leader on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Victoria Pelletier www.victoria-pelletier.com
Victoria Pelletier LinkedIn
Victoria Pelletier Youtube
Victoria Pelletier Facebook
Victoria Pelletier Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Faa human beigncebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Books

Influence Unleashed
The Power Of Whole Human Leadership
Unstoppable

Inspiring Great Leaders Podcast #238 Paige Williams The Leaders Ecosystem

Posted on May 31, 2024May 31, 2024 by Craig Johns in Podcasts

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The Leaders Ecosystem

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Dr. Paige Williams about The Leaders Ecosystem, antifragility and psychological safety.

We also dive deeper into how we should manage our team’s strengths and weaknesses, address difficult situations, and navigating leadership transitions.

Paige Williams – The Leaders Ecosystem

Dr. Paige Williams is a world leader in positive psychology, an organizational psychologist, Honorary Fellow at the University of Melbourne and the author of the newly released book The Leaders Ecosystem.

Her career includes roles at University of Melbourne, Melbourne Business School, The Michelle McQuaid Group, Centre For Workplace Excellence and Geelong Grammar School.She has studied a BA (Hons) in Business Studies from the University of Bournemouth, Graduate Certificate in Change Management from the University of New South Wales Business School and a PHD in Organizational Behaviour and Development from the University of Melbourne.

Paige Williams talks about:

The Leaders Ecosystem
Being a natural leader
Characteristics that make you a leader
Her mom as her key role model, mentor, guardian, and inspiration
Building resilience
Antifragility is a superpower
What is psychological safety and how is it built?
Creating a constellation of strengths
Becoming a role model
Addressing difficult situations
Where does care start and stop when it comes to being a leader?
Staying true to yourself amidst transitions

Tweets

“We’ve got to stop pretending that everything’s okay and be prepared to listen to what people are saying. We might not find that comfortable. It might not be what we want to hear, and yet this is the way that we start the journey with psychological safety.” Dr. Paige Williams talks about psychological safety on the Inspiring Great Leaders Podcast.

“Compassion is understanding the perfectly imperfect nature of each of us and holding space for people to bump around against the edges of their humanness and be okay with that. And then help them move through a better place and better performance.” Dr. Paige Williams talks about compassion on the Inspiring Great Leaders Podcast.

“As a leader, it’s about setting an example and then inviting accountability around others, following that example in their roles.” Becoming a role model by Dr. Paige Williams on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Dr. Paige Williams www.drpaige.au/
Dr. Paige Williams LinkedIn
Dr. Paige Williams Youtube
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book – The Leaders Ecosystem

Inspiring Great Leaders Podcast #235 Graham Winter Toolkit for Turbulence

Posted on May 7, 2024May 7, 2024 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:11:23 — 131.1MB) | Embed

Toolkit for Turbulence

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Graham Winter about Toolkit for Turbulence, unlocking the potential of people and teams, and how we should handle uncertainty and conflict as leaders.

We also dive deeper into having a real sense of focus and perspective, working with the Australian Olympic Team, and how we should handle feedback and insights to create a more compelling environment.

Graham Winter – Toolkit for Turbulence

Graham Winter is a three time Australian Olympic Team chief psychologist, facilitator and author of the best-selling book Think One Team and newly released Toolkit For Turbulence.

He has a BA Psychology and a Post Graduate Diploma in Psychology from the University of Adelaide, and is a Registered Psychologist at the Australian Psychologist Society. His career includes being Chief Psychologist of the Australian Olympic Team Strategic Alliance at PwC Consulting, Partner in Winter Jeffreys Consulting, Designer of Mindful Cricket and the founder of Think One Team.

Graham Winter talks about:

How growing up as a sports person contributed his ability to perform as a human being
What leaders can learn from sports in the corporate world
The pace of change in business
Putting together Toolkit for Turbulence
Clarity vs. certainty
Handling uncertainties
How can we have real clarity of focus without jeopardizing broader aspects
Setting your perspective and avoiding losing it
Strategies that stop people from being so much in the performing space and really be able to step out into that planning, preparedness, and training space
Correcting the environment based on insights and feedbacks
Simplifying the complexity
The ability to deal with conflict constructively
Being a successful leader by knowing when to be a follower

Tweets

“A great leader gives you a sense of hope, a sense of purpose, a sense of inspiration. It’s because there’s a connection to their values, their ethical framework and they treat you as a person.” Graham Winter talks about what a great leader is on the Inspiring Great Leaders Podcast.

“That’s what leadership’s about. Mobilising people to do some things that they wouldn’t ordinarily have done, and let’s do something purposeful while we’re doing it “ Graham Winter shares what leadership is about on the Inspiring Great Leaders Podcast.

“If you’re the leader, you’ve got to get up on the balcony. Sometimes, if it’s in negotiation, it’s getting up and looking at war within it.” Graham Winter talks about perspective on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Graham Winter LinkedIn
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Faa human beigncebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Toolkit for Turbulence

Inspiring Great Leaders Podcast #234 Jaquie Scammell The Future of Service

Posted on May 7, 2024May 7, 2024 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:02:14 — 114.2MB) | Embed

The Future of Service

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Jaquie Scammell about The Future of Service is 5D, building trust and rapport, and how digitalization affects customer relationships.

We also dive deeper into some of the differences of human interaction and machine interaction, and how we can better ourselves to become effective service providers.

Jaquie Scammell – The Future of Service

Jaquie Scammell is a prominent customer service expert, Founder of ServiceQ, and the award-winning author of Service Habits 2nd ed, and The Future of Service is 5D.

Her studies have focused on Business Administration and Management, venue and event management, and entrepreneurial studies. Her career also includes manager and leadership roles at Tennis Australia, Spotless, McDonald and Delaware North Companies where she worked at Wembley National Stadium, Emirates Stadium and the Australian Open.

Jaquie Scammell talks about:

How working with McDonald’s at a very early age trained her in studying human behavior
Automation and how it affected productivity and human resources in her workplace growing up
Her dad being a great influence on her leadership style
Building relationship with your customers
The Future Of Service is 5D
Key attributes to consider whenever we interact with people
Human to human interaction vs. machine to human interaction
Using the human body as a tool for effective communication
Can we train attitude?
Getting people out of their heads in order to deal with attitude
Becoming a better speaker
Building a customer service strategy with the advancement of technology
Building trust and rapport with actual human interaction
Human dimensions in the aspect of customer service and interaction
Offering a service vs. being willing to serve
The future of digital customer service

Tweets

“Great leaders in service understand that people are multi-dimensional. We have a body. We have a mind. We have a heart. We are social tribal beings.” Human dimensions with Jaquie Scammell on the Inspiring Great Leaders Podcast.

“Once I saw what leadership did and the impact it had and I was given some responsibility, I just wanted to eat that up and grab on to it and be great.” Jaquie Scammell talks about her dad’s influence on her leadership style on the Inspiring Great Leaders Podcast.

“The best people in roles of service or service leadership are those that are fully present with you.” Jaquie Scammell talks about solid quality connection on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Jaquie Scammell www.jaquiescammell.com
Jaquie Scammell LinkedIn
Jaquie Scammell Instagram
Jaquie Scammell Facebook
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

The Future of Service is 5D

Inspiring Great Leaders Podcast #232 Andy Brown The Emotional Overdraft

Posted on April 18, 2024April 18, 2024 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:16:54 — 141.0MB) | Embed

The Emotional Overdraft

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Andy Brown about the Emotional Overdraft, empathy’s role in leadership and building resilience as a leader.

We also dive deeper into the qualities of becoming a great leader, how to actively listen, the challenges that may arise hindering success, and why curiosity is a driving force to success.

Andy Brown – The Emotional Overdraft

Andy Brown is a Non Executive Director, Leadership Coach, host of the Exploring Emotional Overdraft Podcast and the author of The Emotional Overdraft.

He has a BA Hons in Business Studies from the University of Brighton. Before focusing on business advisory services, leadership coaching, and mentoring, he held Board and Leadership roles in multiple successful marketing, digital, and communication agencies and companies.

Andy Brown talks about:

Curiosity as a driving force to success
Starting off as a business-minded person
Organising people is about facilitating people
The good qualities of leadership
The Emotional Overdraft
Being a good listener
Building resilience
The importance of asking questions
Emotional overdraft leads to a lack of resilience
Managing different generations
The biggest challenge of dealing with several kinds of coaches
How becoming overwhelmed affects your output and behavior
Leadership’s biggest responsibility
Business owners can suffer from overwhelm due to the pace of change and complexity of the business environment
Empathy’s role in leadership
The key drivers that lead to emotional drive
Trust is a big driver for founders and entrepreneurs
Accountability, authority, and autonomy
Understanding what our emotional overdraft is and working on it
Kindness and tolerance towards others could help solve some of the world’s biggest problems.

Tweets

“You can teach skills, you can’t teach attitude.” How to find the right employees with Andy Brown on the Inspiring Great Leaders Podcast.

“The impact of leadership is consequential.” Andy Brown explains that financial success is a consequence of great behavior on the Inspiring Great Leaders Podcast.

“You don’t have to learn new things to reduce your emotional overdraft. You have to do things differently. Overwhelm stops you from doing something differently because you just can’t cope with it.” What happens when you become overwhelmed with Andy Brown on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Andy Brown www.etc.co.uk
Andy Brown LinkedIn
Andy Brown Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book – The Emotional Overdraft

Inspiring Great Leaders Podcast #231 Anita Madan Leaders Cannot Know Everything

Posted on April 9, 2024April 9, 2024 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 58:49 — 107.9MB) | Embed

Leaders Cannot Know Everything

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Anita Madan about how leaders cannot know everything, and allowing and creating space within organisations for innovation and creativity.

We also dive deeper into identifying if an individual contributor is suited for management, gender diversity in leadership, and recognising the importance of human touchpoints.

Anita Madan – Leaders Cannot Know Everything

Anita Madan serves as the Global Head of IT Strategy and is a distinguished TEDx Speaker. She is the Chief Operating Officer at Dream Big Australia and passionately mentors STEM students through IMINS.

With a solid educational background, Anita holds a Bachelor of Commerce degree and has pursued studies at the prestigious Indian Institute of Management Bangalore. Throughout her career, Anita has made significant contributions to various multinational corporations, including global Security Tech company GnD, American Express, Agilent Technologies, and Trident Group.

Anita Madan talks about:

Growing up in India in a traditional modern family shaped her way of thinking
Dreaming of becoming a lecturer and somebody who does a lot of research
Leaders Cannot Know Everything
Leaders need to create space for their teams to think differently and innovatively
Finding what expertise each team member has and harnessing it
Giving your best at work instead of trying to prove yourself as the best
Leveraging the power of your teams, finding solutions, and using organisational goals as a North Star
Leaders need to provide direction by asking good questions
Find the right balance between utilizing data and technology while also ensuring they do not threaten humans at work
Making progress towards gender diversity in leadership
We need more female role models to inspire the next generation
Leaders need to manage their energy well and utilise the expertise of those around them rather than trying to do everything themselves
Being curious and asking the right questions can spark innovation within teams instead of telling people what to do
Identifying if an individual contributor is suited for management
Providing training and simulations before placing people in a leadership role
Maintaining curiosity, stepping outside comfort zones, and avoiding making quick judgments to grow and adapt to change
Remuneration should be based on the value individuals bring, whether as individual contributors or leaders

Tweets

“The modern leader is not someone who knows everything, but is the one who knows how to navigate through the unknown.” Anita Madan talks about the modern leader on the Inspiring Great Leaders Podcast.

“If you’re engaging your team to do things like 9 to 5 all the time, they do not have the space to think anything different. They are just following the routines. So create that space even for yourself. When you are working on something more creative, more innovative, very different, if you are not creating that space for yourself and your team, you’re really lacking on the best talent.” Creating allowing space for creativity with Anita Madan on the Inspiring Great Leaders Podcast.

“Don’t ask the fish to climb the tree. Do not ask the bird to swim. It’s like that. So you should know who is the fish and who is the bird. Once you realize that, then talk to that person. I always do that with my team. I tell them, this is my observation. I think you will grow better in this part.” Anita Madan talks about knowing your people well to help them grow on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Anita Madan Linkedin
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Inspiring Great Leaders Podcast #230 Dr. Jane Foster Emotional Resilience

Posted on April 5, 2024April 5, 2024 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:14:37 — 137.0MB) | Embed

Emotional Resilience

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Dr. Jane Foster about emotional resilience, vulnerability in leadership and how to handle negative emotions.

We also dive deeper into learning to regulate and control emotions, reshaping perspectives, and changing the language used around emotions, stress and problems.

Dr. Jane Foster – Emotional Resilience

Dr. Jane Foster is the founder of Emotional Resilience, a dedicated researcher, and the author behind the recent publication, “It’s In Your Hands”. She holds a Bachelor’s Degree in Elementary Education and Teaching, a Masters Degree in Education & Learning Management from Central Queensland University, and a Ph.D. in Health Promotion and Education from the University of the Sunshine Coast.

Drawing from over four decades of global teaching experience, she intertwines her expertise in Chinese Medicine, Shiatsu, and yoga to empower individuals in taking charge of their emotional journey, helping them navigate through life’s challenges with grace. Her mission is to revolutionise our societal mindset, steering away from blame, criticism, and judgment towards fostering psychological well-being, life satisfaction, and resilience.

Dr. Jane Foster talks about:

Her big dream starting from outdoor education and experience with a bully
Desire for everyone to be able to take control of their own steering wheel from within.
Emotional Resilience
Emotions are not “good” or “bad”, they are either “rough” or “smooth”
Learning to regain control of negative emotions
The importance of developing emotional resilience
Language and framing is powerful
Focusing on taking responsibility for how you respond rather than blaming others
Leaders need to listen, be selectively vulnerable, and empower those around them
The factors that influence our behaviour
Taking responsibility for the way we respond
Asking good questions that make people reflect
Coping mechanisms for learning to control emotions
Dopamine addiction from social media
Selective vulnerability for leaders
Changing the language used around emotions, stress, and problems
Reshaping perspective and how people approach challenges

Tweets

“If you keep looking back at what you did, then you’re going to crash. That’s what so many people do when they’re coaching someone. It doesn’t mean ignoring the rearview mirror. It’s there to glance at and learn from, but not to focus on.” Dr. Jane Foster talks about moving forward on the Inspiring Great Leaders Podcast.

“At the moment, negative emotions are seen as bad and everyone’s picking people off those emotional roads and putting them on the smooth roads, thinking that they’re doing the right thing. But if you look at a pulse, it goes up and down, doesn’t it? To show you’re alive, what happens when it flatlines, you’re dead. Yet so many of us are trying to create a life that’s smooth and it’s actually unattainable. I wanted to create language that would change that. Instead of bad emotions, they’re rough, and rough has a purpose.” Emotional resilience and the role of negative emotions with Dr. Jane Foster on the Inspiring Great Leaders Podcast.

“That’s why it’s called selective vulnerability. It’s actually a thing that is a balance between oversharing and undersharing. It becomes in the middle, as you said, you share when it’s appropriate because as a leader, you had certain expectations from your team.” Dr. Jane Foster talks about vulnerability in leadership on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Dr. Jane Foster www.itsinyourhandsdrjanefoster.com
Dr. Jane Foster LinkedIn
Dr. Jane Foster LinkedIn
Dr. Jane Foster Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

BOOK

It’s in Your Hands – Your Steering Wheel Your Choice