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Inspiring Great Leaders Podcast #244 Valerie Cockerell Manage Like a Mother

Posted on July 10, 2024July 10, 2024 by Craig Johns in Podcasts

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Manage Like a Mother

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Valerie Cockerell about Manage Like a Mother, leadership lessons from Walt Disney and Disneyland, and overcoming life’s turbulence to become the best version of yourselves.

We also dive deeper into normalising honest and courageous conversations, lessons from parenting, and providing feedback and clear expectations in order to gain desired results and performance.

Valerie Cockerell – Manage Like a Mother

Valerie Cockerell is a Leadership Consultant, former Walt Disney and Disneyland employee, and the author of Manage Like a Mother.

Her career includes being an Investment Advisor for a bank in France, multiple roles over a 17 year period at Walt Disney World and Disneyland Paris Resort, and retail world consultant. She has Bachelors degree in Tourism & travel Services Marketing Operations from the Institut Pitiot in France.

Valerie talks about:

How learning English opened up doors and opportunities
The ability to appreciate the the good and the bad in each culture
Delivering great customer service
Learning from mistakes and feedback
Manage Like A Mother
Surrounding yourself with people of similar values while ensuring great diversity
How can we normalise honest and courageous conversations?
Top leaders getting true, honest and courageous feedback
Leadership lessons from being a mother
Working for Walt Disney and Disneyland
Giving feedback to change a behavior, not to judge character
Setting clear expectations to get the outcome and the performance that you need
Providing calm in this turbulence for not only ourselves, but for our employees as well
Being the best version of yourself

Tweets

“Your front line delivers your bottom line.” Delivering great customer service by Valerie Cockerell on the Inspiring Great Leaders Podcast.

“When you start comparing, it’s not better, it’s not worse. It’s just different. And you have to appreciate the good and you have to adapt to the bad. We cannot, unfortunately, cherry pick things here and there to make the best place.” Valerie Cockerell talks about the ability to appreciate the good and the bad in each culture on the Inspiring Great Leaders Podcast.

“No matter how prepared you are as a leader, there’s always part of learning on the job.” Valerie Cockerell talks about leadership lessons from being a mother on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:
Valerie Cockerell https://cockerellconsulting.com/
Valerie Cockerell LinkedIn
Valerie Cockerell Facebook
Valerie Cockerell Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Manage Like a Mother

Inspiring Great Leaders Podcast #235 Graham Winter Toolkit for Turbulence

Posted on May 7, 2024May 7, 2024 by Craig Johns in Podcasts

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Toolkit for Turbulence

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Graham Winter about Toolkit for Turbulence, unlocking the potential of people and teams, and how we should handle uncertainty and conflict as leaders.

We also dive deeper into having a real sense of focus and perspective, working with the Australian Olympic Team, and how we should handle feedback and insights to create a more compelling environment.

Graham Winter – Toolkit for Turbulence

Graham Winter is a three time Australian Olympic Team chief psychologist, facilitator and author of the best-selling book Think One Team and newly released Toolkit For Turbulence.

He has a BA Psychology and a Post Graduate Diploma in Psychology from the University of Adelaide, and is a Registered Psychologist at the Australian Psychologist Society. His career includes being Chief Psychologist of the Australian Olympic Team Strategic Alliance at PwC Consulting, Partner in Winter Jeffreys Consulting, Designer of Mindful Cricket and the founder of Think One Team.

Graham Winter talks about:

How growing up as a sports person contributed his ability to perform as a human being
What leaders can learn from sports in the corporate world
The pace of change in business
Putting together Toolkit for Turbulence
Clarity vs. certainty
Handling uncertainties
How can we have real clarity of focus without jeopardizing broader aspects
Setting your perspective and avoiding losing it
Strategies that stop people from being so much in the performing space and really be able to step out into that planning, preparedness, and training space
Correcting the environment based on insights and feedbacks
Simplifying the complexity
The ability to deal with conflict constructively
Being a successful leader by knowing when to be a follower

Tweets

“A great leader gives you a sense of hope, a sense of purpose, a sense of inspiration. It’s because there’s a connection to their values, their ethical framework and they treat you as a person.” Graham Winter talks about what a great leader is on the Inspiring Great Leaders Podcast.

“That’s what leadership’s about. Mobilising people to do some things that they wouldn’t ordinarily have done, and let’s do something purposeful while we’re doing it “ Graham Winter shares what leadership is about on the Inspiring Great Leaders Podcast.

“If you’re the leader, you’ve got to get up on the balcony. Sometimes, if it’s in negotiation, it’s getting up and looking at war within it.” Graham Winter talks about perspective on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Graham Winter LinkedIn
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Faa human beigncebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Toolkit for Turbulence

Inspiring Great Leaders Podcast #197 Vanessa Vershaw Unreasonable Ambition

Posted on August 3, 2023August 3, 2023 by Craig Johns in Podcasts

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Unreasonable Ambition

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Vanessa Vershaw about Unreasonable Ambition, having a strong self-concept and empathy vs. compassion as a leader.

We also dive deeper into building an empathetic skillset and a compassionate organisation, creating a deeper sense and connection within teams, and nurturing rising talent.

Vanessa Vershaw – Unreasonable Ambition

Vanessa Vershaw is the CEO and Founder of Reinvention Consulting Group and the author of the book Unreasonable Ambition, winner of the 2022 Momentum Trail-blazer Award, and an award-winning Australian Organisational Psychologist for ASX 20 & Fortune 100 companies globally.

She is a graduate of the University of Western Australia, Murdoc University and Curtin University where she took Modern Languages & Theater, Law, and Psychology. A former journalist with ABC, Vanessa’s expertise has gained recognition through publications in The Australian Financial Review, The Diplomat magazine, and other esteemed platforms.

Vanessa talks about:

Wanting to serve people at an early age and becoming an organisational psychologist
Being strong with her views and being a natural leader
Unreasonable Ambition
Embracing your true self
Going into journalism and leaving and going into Psychology
Empathy vs. Compassion as a leader
Building empathic skills as a leader
A compassionate organisation achieves collective resilience
Building a shared purpose and meaning in an organisation
A deeper sense of connection and belonging in an organisation
The great resignation
The mirroring technique in executive coaching
Nurturing rising talents and giving real time feedback
Real transformation happens when we’re not in charge
Choosing the road less travelled

Tweets

“It’s not about having an ego. It’s about having a very strong self-concept. And that’s difference. The strong self-concept is I know who I am, warts and all. I’ve got great self-awareness. I know what I can do and I know what I can do right from a skills perspective. And it gives perspective.” Having a strong self-concept with Vanessa Vershaw on the Inspiring Great Leaders Podcast.

“How could you afford not to be anybody other than yourself? And that’s really the lessons that I roll through, through my own experiences.” Vanessa Vershaw on embracing her true self on the Inspiring Great Leaders Podcast.

“We’re actually creating an organisation where it’s not a team of people, but it’s almost a tribe of people where we are connected deeply through purpose and belonging and why compassion is really important. It’s because a compassionate organisation is the one that’s able to achieve collective resilience.” Having compassion as a leader with Vanessa Vershaw on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Vanessa Vershaw www.reinventionconsulting.com.au
Vanessa Vershaw LinkedIn
Vanessa Vershaw Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

Unreasonable Ambition: Renegade thinking for leaders to create impossible change