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Inspiring Great Leaders Podcast #243 Chris Hood Customer Transformation

Posted on July 5, 2024July 5, 2024 by Craig Johns in Podcasts

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Customer Transformation

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Chris Hood about Customer Transformation, creating customer centric experiences and how customer experience has evolved in today’s digital era.

We also dive deeper into how good storytelling can impact the customer transformation process, the advancement of technology, and how we could encourage people to be able to feel more confident and comfortable in sharing stories.

Chris Hood – Customer Transformation

Chris Hood is a Customer Experience Expert, Ex-Head of Business Innovation and Strategy at Google and author of the book Customer Transformation.

His education includes BSc. in Information Technology from the University of Phoenix and an MBA in Business Administration & Management from Indiana Wesleyan University. He has 35 years of experience in business development and digital strategy has involved roles at The Walt Disney Company, Electronic Arts, Universal Music Group, Fox Broadcasting Company and Google.

Chris talks about:

The art of storytelling
Experiencing different things from different perspectives
Shifting mindsets from thinking customer transaction to a customer centric experience
Ensuring you have customers
The evolving preference and customer needs
Technology’s effect in today’s customer experience
What to consider when making changes based on customer interactions
Incorporating technology in the problem solving process
Integrating storytelling into the customer transformation process
How do we influence people to be able to feel more comfortable in sharing stories

Tweets

“Your customer is your number one priority.” Chris Hood talks about customer satisfaction on the Inspiring Great Leaders Podcast.

“You should be able to recognise, tell and share the stories of what your customers want.” Chris Hood talks about storytelling and creating customer centric experiences on the Inspiring Great Leaders Podcast.

“We all have our own individual stories. We tell them all the time without even realising that we’re telling stories.” Storytelling by Chris Hood on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Chris Hood www.chrishood.com
Chris Hood LinkedIn
Chris Hood Youtube
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Customer Transformation

Inspiring Great Leaders Podcast #242 Dr. Veronica Anderson Get The Respect You Deserve

Posted on June 27, 2024June 27, 2024 by Craig Johns in Podcasts

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Get The Respect You Deserve

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Dr. Veronica Anderson about the importance of get the respect you deserve, courage, and learning how to trust and forgive yourself to be able to pursue what your heart desires.

We also dive deeper into understanding the respect method, battling clinical depression, and knowing how important imprinting is in shaping the way we think and behave.

Dr. Veronica Anderson – Get The Respect You Deserve

Dr. Veronica Anderson is an Intuitive Guide and Relationship Coach, strategic leadership consultant, the host of the Wellness Revolution Podcast and the author of Get The Respect You Deserve.

She has an A.B. Honours in Psychology majoring in Neuroscience from Princeton University, M/D/ Honors in Medicine form Rutgers Robert Wood Johnson Medical School, and is trained in functional medicine by the Institute of Functional Medicine and in homeopathy. Her career includes being the Owner & Chief Doctor of Ophthalmology at Eye Associates of Central New Jersey, Transformative Coach & Chief Medical Officer at Medicine World Enterprises and the CEO of Rosewater Falls inc.

Dr. Veronica Anderson talks about:

The dream of becoming a doctor
Leaving her practice of medicine
Battling major clinical depression
Suicidal tendencies within the medical profession
The Carmen triangle
The respect method
The power of imprinting
Trusting ourselves to be able to stand up for what we truly like to do
Having the right amount of courage
Learning to trust and forgive yourself first
Getting the respect you deserve

Tweets

“You are not getting respect from anybody else unless you respect yourself, and that means you need to learn how to deeply trust yourself. “ Dr. Veronica Anderson talks about respect on the Inspiring Great Leaders Podcast.

“How society is set up is you are rewarded for being right and penalized for being wrong, and so you go through life with that need to be right or not be wrong. And that’s like one of those things that you’re going to have to give up to be able to learn how to trust yourself, because it’s practice.” Dr. Veronica Anderson talks about learning to trust yourself on the Inspiring Great Leaders Podcast.

“The only way the world gets better is if the leaders are better, and you have to lead from the top.” Being a better you by Dr. Veronica Anderson on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Dr. Veronica Anderson drveronica.com
Dr. Veronica Anderson LinkedIn
Dr. Veronica Anderson Facebook
Dr. Veronica Anderson Twitter
Dr. Veronica Anderson Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Inspiring Great Leaders Podcast #241 Todd Davis Navigating Difficult Conversations

Posted on June 20, 2024June 20, 2024 by Craig Johns in Podcasts

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Navigating Difficult Conversations

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Todd Davis about navigating difficult conversations, leading at FranklinCovey and managing tensions that might arise with it.

We also dive deeper into understanding the factors that hold us back from approaching people during difficult conversations, managing the tension and how we should start a difficult conversation.

Todd Davis – Navigating Difficult Conversations

Todd Davis is a senior consultant and thought leader at FranklinCovey and has over 35 years of experience in human resources, talent development and executive recruiting.

He has been with FranklinCovey for 28+ years and, until recently, spent 18 of those years as Chief People Officer and Executive Vice President. He was responsible for the global talent development in over 40 offices reaching 160 countries. Prior to FranklinCovey, he worked in the medical industry for 9 years where he recruited physicians and medical executives along with marketing physician services to hospitals and clinics throughout the country.

Todd Davis talks about:

Empathy as his number one strength
Helping people is his most important skill as a leader and a coach
The ability to influence
Navigating difficult conversations
The holdbacks of being able to approach someone during difficult conversations
The balance of courage and consideration
Examples of difficult conversations from a corporate perspective
When is it a good idea to have that difficult conversation?
The results of not having that difficult conversation
Preparing to have a difficult conversation
Separating the behavior from the issue
Useful sentence starters to be able to separate the person from the problem quickly
Appropriate body language
How important is less?
Managing the tension
Key leadership skills in the current world

Tweets

“The most considerate thing you can do is to help the other person be more successful than they already are.” on the Inspiring Great Leaders Podcast.

“I think the best leaders are those who focus on influencing, because that brings out the empathy part of leadership. It’s where I’m taking the time to see things through their eyes. I’m not agreeing with him. I’m not disagreeing with him. But I’m really making sure he feels heard and understood and that I’m truly looking at things through his lens.” Todd Davis talks about the ability to influence on the Inspiring Great Leaders Podcast.

“Leadership is communicating to people their worth and their potential so clearly that they come to see it in themselves.” Leadership by Todd Davis on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Todd Davis LinkedIn
FranklinCovey website
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Books

Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team
Get Better: 15 Proven Practices to Build Effective Relationships at Work

Inspiring Great Leaders Podcast #240 Victoria Pelletier Influence Unleashed

Posted on June 13, 2024June 13, 2024 by Craig Johns in Podcasts

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Influence Unleashed

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Victoria Pelletier about Influence Unleashed, resilience and how we can build a strong personal brand.

We also dive deeper into creating and discovering our own legacy, and what our workplace culture should be like in order to create harmony and belongingness amongst people in your organisation.

Victoria Pelletier – Influence Unleashed

Victoria Pelletier is a seasoned corporate executive, C-Suite transformational expert, passionate diversity & inclusion leader and author of the recently released Influence Unleashed.

She has studied Psychology at the University of Calgary, and has completed education in financial management, mutual funds and securities. Her career includes senior executive and VIce President roles at global Fortune 500 companies such as American Express, Accenture and IBM.

Victoria Pelletier talks about:

Influence Unleashed
Dreaming of becoming a lawyer
Treating news, current events, and experiences as her mentors
Building resilience
Supporting people as leaders through difficult times
Ability to communicate, effective storytelling, and confidence
Describing her personal brand
Getting people to trust you and feel you’re approachable
Building a strong brand
Creating our legacy
Visualization
Key components around building culture that allows everyone to feel seen, heard and believed in
Dealing with toxic yet high performing people in the organization
Navigating difficult conversations

Tweets

“Resilience can be taught, can be built, but it means doing things that are going to make you uncomfortable.” Resilience by Victoria Pelletier on the Inspiring Great Leaders Podcast.

“A really important part of resilience is surrounding yourself with a community that is made up of coaches, leaders, and mentors who can help guide you through it, support you through it, and others who can understand and you can chat with.” Victoria Pelletier talks about having a support system on the Inspiring Great Leaders Podcast.

“As leaders, it’s imperative for us to communicate in a very different way in terms of the transparency we need to have with people. That helps give a little bit of safety when there’s a challenge or transition coming, but it also means having deeper conversations with team members to understand and unpack what is making them feel that way, and sometimes I find it can be very superficial.” Victoria Pelletier talks about being a supportive leader on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Victoria Pelletier www.victoria-pelletier.com
Victoria Pelletier LinkedIn
Victoria Pelletier Youtube
Victoria Pelletier Facebook
Victoria Pelletier Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Faa human beigncebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Books

Influence Unleashed
The Power Of Whole Human Leadership
Unstoppable

Inspiring Great Leaders Podcast #239 Adam Blum Easy Target

Posted on June 6, 2024June 6, 2024 by Craig Johns in Podcasts

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Easy Target

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Adam Blum about Easy Target, serving for the NSW Rural Fire Service, and coping with emotional and mental struggles.

We also dive deeper into how we should handle behavioral problems at work, separating the problem from the person, and how we could shift negative thoughts into positive ones and turn them into inspirations as well.

Adam Blum – Easy Target

Adam Blum is a first responder in the NSW Rural Fire Service, suicide survivor and the author of Easy Target. He faced many challenges in life from childhood surgeries to navigating bullying, ADHD and suffering severe depression.

His career involves 13 years in the NSW Rural Fire Service as a volunteer firefighter, Deputy Captain and leader in Fire Mitigation.

Adam Blum talks about:

Easy Target
Growing up as a part of a family in service
Not achieving the dream of joining the military and how he handled it
The people of the Rural Fire Service
What is the Red Cordial Moment?
Confrontation vs. Conversation
Dealing with different personalities on the job
Coping mechanisms toward trauma
Having his own support system
Separating the problem from the person
Emotional and mental struggles that served as inspirations
Turning negative thoughts into positive ones

Tweets

“As a crew leader and a deputy captain, my main concern is getting my crew home to their families and my safety is the last thing that comes to mind. It’s always my crew first. It’s something that leadership does. You really grow as a person when you’re a leader.” Adam Blum talks about caring for your team on the Inspiring Great Leaders Podcast.

“There’s nothing worse than being belittled in front of other crew members or other people around you. So you have a quiet word with them and say, “Look, your behavior is not acceptable, and we will be dealing with this when we get back to the station at the end of shift.” Handling inappropriate behavior by Adam Blum on the Inspiring Great Leaders Podcast.

“As a leader, no one likes yelling at people. It’s not nice to belittle someone because you feel that they’re doing a job too, but that’s part of leadership. Sometimes you have to make tough decisions and tough calls.” Separating the problem from the person by Adam Blum on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Adam Blum LinkedIn
Adam Blum Instagram
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Faa human beigncebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

Easy Target: Taming The Black Dog

Inspiring Great Leaders Podcast #238 Paige Williams The Leaders Ecosystem

Posted on May 31, 2024May 31, 2024 by Craig Johns in Podcasts

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The Leaders Ecosystem

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Dr. Paige Williams about The Leaders Ecosystem, antifragility and psychological safety.

We also dive deeper into how we should manage our team’s strengths and weaknesses, address difficult situations, and navigating leadership transitions.

Paige Williams – The Leaders Ecosystem

Dr. Paige Williams is a world leader in positive psychology, an organizational psychologist, Honorary Fellow at the University of Melbourne and the author of the newly released book The Leaders Ecosystem.

Her career includes roles at University of Melbourne, Melbourne Business School, The Michelle McQuaid Group, Centre For Workplace Excellence and Geelong Grammar School.She has studied a BA (Hons) in Business Studies from the University of Bournemouth, Graduate Certificate in Change Management from the University of New South Wales Business School and a PHD in Organizational Behaviour and Development from the University of Melbourne.

Paige Williams talks about:

The Leaders Ecosystem
Being a natural leader
Characteristics that make you a leader
Her mom as her key role model, mentor, guardian, and inspiration
Building resilience
Antifragility is a superpower
What is psychological safety and how is it built?
Creating a constellation of strengths
Becoming a role model
Addressing difficult situations
Where does care start and stop when it comes to being a leader?
Staying true to yourself amidst transitions

Tweets

“We’ve got to stop pretending that everything’s okay and be prepared to listen to what people are saying. We might not find that comfortable. It might not be what we want to hear, and yet this is the way that we start the journey with psychological safety.” Dr. Paige Williams talks about psychological safety on the Inspiring Great Leaders Podcast.

“Compassion is understanding the perfectly imperfect nature of each of us and holding space for people to bump around against the edges of their humanness and be okay with that. And then help them move through a better place and better performance.” Dr. Paige Williams talks about compassion on the Inspiring Great Leaders Podcast.

“As a leader, it’s about setting an example and then inviting accountability around others, following that example in their roles.” Becoming a role model by Dr. Paige Williams on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Dr. Paige Williams www.drpaige.au/
Dr. Paige Williams LinkedIn
Dr. Paige Williams Youtube
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book – The Leaders Ecosystem

Inspiring Great Leaders Podcast #237 Martin Bean Creating a Future that Works

Posted on May 23, 2024May 23, 2024 by Craig Johns in Podcasts

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Creating a Future that Works

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Martin Bean about creating a future that works, handling cultural changes, and how we should manage burnout and defensiveness.

We also dive deeper into the changes we are currently experiencing in the modern world, leading with vulnerability, and how we should be able to deal with cultural changes and differences.

Martin Bean – Creating a Future that Works

Martin Bean is a visionary leader in the future of work, a Professor of University of NSW, The CEO of The Bean Centre, and co-author of the newly released book Toolkit For Turbulence.

His education includes a Bachelor of Education in Adult Education and Continuing Education at the University of Technology Sydney, and an Honorary Doctor of Laws from the University of London. His esteemed career includes General Manager of the Worldwide Education Products Group at Microsoft, and Vice Chancellor roles at the prestigious The Open University and RMIT. As a Mentor for Mentor List, he is also the Founder of Future Learn and The Bean Centre.

Martin Bean talks about:

Creating a future that works
Inclusivity in school and his first job experiences
The most in-demand skills in the global workplace
The birth of the Internet and its downsides
Dealing with burnout
Self-awareness
Humanistic-encouraging and how it helps
Understanding defensiveness
The wonders of breathing techniques and exercises
Embracing self-care of the body and mind
The key attributes of self-care
The positive and negative outcomes of the changing world
Handling cultural changes and differences
The five shares

Tweets

“Don’t be scared to reach out and ask for help. Seek support. One of the superpowers of modern leaders is being vulnerable.” Burnout and defensiveness by Martin Bean on the Inspiring Great Leaders Podcast.

“I think what we all need to be prepared to do is to not impose our historically valued structures on what we think of as work and life, but instead go back to being the coach that our people need. Embrace every single individual on our team, dial into their life circumstances and what’s important to them. Trigger the why and help them understand the why. And then they’ll be right with you like never before” Martin Bean talks about value clashes and pushbacks on the Inspiring Great Leaders Podcast.

“An inspiring great leader is somebody that inspires others to act.” Martin Bean describes what an inspiring leader is on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Martin Bean www.thebeancentre.com
Martin Bean LinkedIn
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Faa human beigncebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Toolkit for Turbulence

Inspiring Great Leaders Podcast #236 Jennifer Speciale Career Transitions and Leadership

Posted on May 16, 2024May 16, 2024 by Craig Johns in Podcasts

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Career Transitions & Leadership

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Jennifer Speciale about career transitions and leadership, cultural agility, and how we should handle the barriers during transition periods.

We also dive deeper into the essence of building psychological safety in the workplace, imposter syndrome and how companies should execute recruitments.

Jeniffer Speciale – Career Transitions and Leadership

Jennifer Speciale is an Executive Leadership Specialist, Transformation Advisor and Founder of Speciale Executive Leadership.

She has a Bachelors Degree in pre-clinical Neuropsychopharmcology from Indiana University Bloomington, Masters Degrees in International Business and International Relations & Diplomacy from Seaton Hall University. Her work has included recruitment, talent, change and transformation roles at Google, Bloomberg, Indeed, Fjord, McKinsey & Company and Amazon. She also recently became a Board Member for the Women in Leadership program at Mercy University.

Jennifer Speciale talks about:

Growing up interested in language and culture
How to build trust and relationship with different cultures
Observation and empathy go together
Qualities that make you a leader
Building psychological safety
Being interested in neuropsychopharmacology and helping people
Key things to keep in mind during recruitments
Behavioral based questions during the recruitment process
Staying close and being true to your passion
Career trajectories
Obstacles encountered when shifting into new roles
The imposter syndrome
Handling internal and external handbreaks

Tweets

“If you can empathise and mitigate your own frustration and see it for what it is, the only way to turn it around is by making it a safer environment and letting them feel that you genuinely want them to succeed. And that’s the only way to calm the nerves.” Empathy and frustrations by Jennifer Speciale on the Inspiring Great Leaders Podcast.

“Not everybody is a strong leader, but they still deserve and should move up in their career.” Jennifer Speciale talks about career trajectories on the Inspiring Great Leaders Podcast.

“Leadership is something that can be learned, taught, and practiced.” Jennifer Speciale talks about becoming a leader on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Jennifer Speciale www.jenniferspeciale.com
Jennifer Speciale LinkedIn
Jennifer Speciale Youtube
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Inspiring Great Leaders Podcast #235 Graham Winter Toolkit for Turbulence

Posted on May 7, 2024May 7, 2024 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:11:23 — 131.1MB) | Embed

Toolkit for Turbulence

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Graham Winter about Toolkit for Turbulence, unlocking the potential of people and teams, and how we should handle uncertainty and conflict as leaders.

We also dive deeper into having a real sense of focus and perspective, working with the Australian Olympic Team, and how we should handle feedback and insights to create a more compelling environment.

Graham Winter – Toolkit for Turbulence

Graham Winter is a three time Australian Olympic Team chief psychologist, facilitator and author of the best-selling book Think One Team and newly released Toolkit For Turbulence.

He has a BA Psychology and a Post Graduate Diploma in Psychology from the University of Adelaide, and is a Registered Psychologist at the Australian Psychologist Society. His career includes being Chief Psychologist of the Australian Olympic Team Strategic Alliance at PwC Consulting, Partner in Winter Jeffreys Consulting, Designer of Mindful Cricket and the founder of Think One Team.

Graham Winter talks about:

How growing up as a sports person contributed his ability to perform as a human being
What leaders can learn from sports in the corporate world
The pace of change in business
Putting together Toolkit for Turbulence
Clarity vs. certainty
Handling uncertainties
How can we have real clarity of focus without jeopardizing broader aspects
Setting your perspective and avoiding losing it
Strategies that stop people from being so much in the performing space and really be able to step out into that planning, preparedness, and training space
Correcting the environment based on insights and feedbacks
Simplifying the complexity
The ability to deal with conflict constructively
Being a successful leader by knowing when to be a follower

Tweets

“A great leader gives you a sense of hope, a sense of purpose, a sense of inspiration. It’s because there’s a connection to their values, their ethical framework and they treat you as a person.” Graham Winter talks about what a great leader is on the Inspiring Great Leaders Podcast.

“That’s what leadership’s about. Mobilising people to do some things that they wouldn’t ordinarily have done, and let’s do something purposeful while we’re doing it “ Graham Winter shares what leadership is about on the Inspiring Great Leaders Podcast.

“If you’re the leader, you’ve got to get up on the balcony. Sometimes, if it’s in negotiation, it’s getting up and looking at war within it.” Graham Winter talks about perspective on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Graham Winter LinkedIn
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Faa human beigncebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book
Toolkit for Turbulence

Inspiring Great Leaders Podcast #234 Jaquie Scammell The Future of Service

Posted on May 7, 2024May 7, 2024 by Craig Johns in Podcasts

Podcast: Play in new window | Download (Duration: 1:02:14 — 114.2MB) | Embed

The Future of Service

On this episode of the Inspiring Great Leaders Podcast, Craig Johns speaks with Jaquie Scammell about The Future of Service is 5D, building trust and rapport, and how digitalization affects customer relationships.

We also dive deeper into some of the differences of human interaction and machine interaction, and how we can better ourselves to become effective service providers.

Jaquie Scammell – The Future of Service

Jaquie Scammell is a prominent customer service expert, Founder of ServiceQ, and the award-winning author of Service Habits 2nd ed, and The Future of Service is 5D.

Her studies have focused on Business Administration and Management, venue and event management, and entrepreneurial studies. Her career also includes manager and leadership roles at Tennis Australia, Spotless, McDonald and Delaware North Companies where she worked at Wembley National Stadium, Emirates Stadium and the Australian Open.

Jaquie Scammell talks about:

How working with McDonald’s at a very early age trained her in studying human behavior
Automation and how it affected productivity and human resources in her workplace growing up
Her dad being a great influence on her leadership style
Building relationship with your customers
The Future Of Service is 5D
Key attributes to consider whenever we interact with people
Human to human interaction vs. machine to human interaction
Using the human body as a tool for effective communication
Can we train attitude?
Getting people out of their heads in order to deal with attitude
Becoming a better speaker
Building a customer service strategy with the advancement of technology
Building trust and rapport with actual human interaction
Human dimensions in the aspect of customer service and interaction
Offering a service vs. being willing to serve
The future of digital customer service

Tweets

“Great leaders in service understand that people are multi-dimensional. We have a body. We have a mind. We have a heart. We are social tribal beings.” Human dimensions with Jaquie Scammell on the Inspiring Great Leaders Podcast.

“Once I saw what leadership did and the impact it had and I was given some responsibility, I just wanted to eat that up and grab on to it and be great.” Jaquie Scammell talks about her dad’s influence on her leadership style on the Inspiring Great Leaders Podcast.

“The best people in roles of service or service leadership are those that are fully present with you.” Jaquie Scammell talks about solid quality connection on the Inspiring Great Leaders Podcast.

Resources Mentioned in this show:

Jaquie Scammell www.jaquiescammell.com
Jaquie Scammell LinkedIn
Jaquie Scammell Instagram
Jaquie Scammell Facebook
Craig Johns www.craigjohns.com.au
Craig Johns craig@nrg2perform.com
Craig Johns LinkedIn
Craig Johns Facebook
Inspiring Great Leaders Podcast
NRG2Perform www.nrg2perform.com

Book

The Future of Service is 5D